Inbound travel specialist needed for award-winning, luxury experiential travel company based in Sandton Johannesburg

Cedar Wood Recruitment is urgently recruiting for our Client, award-winning, luxury experiential travel company based in Sandton Johannesburg

Job Description

Interaction with agents, telephonically & via email

Planning and designing itineraries for agents
Handling reservation requests from either e-mail, telephone or fax
Processing of reservations from quote to finalising, including reservations, invoicing, collecting of payment and travel documents
Professional servicing of our agents
Selling of our products and services
Interaction with colleagues, agents and suppliers
Maximum 2 working hours turnaround time on all enquiries from time of receiving the enquiry
Saturday duty on a rotation basis
Public Holiday duty on a rotation basis
Backup for colleagues when they are away from the office
Expanding product knowledge through attending training sessions

Good knowledge on FIT and Groups policies and procedures
Working experience in tour operating and general reservations procedures

Working in an orderly manner to ensure that files can be continued by other Consultants when necessary
Working knowledge of Tourplan, WETU and GDM
Understanding of quantitative and qualitative data

To apply please send your cv in a Microsoft word format and attach your professional head and shoulder photo, contactable/written references, and qualifications to

Job ref: 2055

Posted in Uncategorized.