Lodge Management Couple – Luxury Game Lodge – Kruger National Park

Cedar Wood Recruitment has a wonderful new position available for a Lodge Management Couple.

We are looking for a Management couple: One to be the Resident Manager and the second to be in Administration and General Operations.

Minimum of 5 years’ experience with proven track record within a 5 star lodge environment.


Salary: Negotiable dependent on experience & qualifications

Package includes meals on duty, accommodation & uniform

Valid Driver’s Licence with PDP

Candidate must be available for interview either face-to-face in Bryanston or via Skype/Zoom


Applicant who meet the above criteria and wish to apply should email a CV in a word format and 3 written reference letters from your previous employers, and supporting certificates.

Please email me at stephanie@cedar-wood.co.za


Application must have the right to legally work in South Africa.


Management Couple Mpumalanga R40,000-R60,000 DOE

Management couple required for prestigious game lodge in Mpumalanga


Key qualities:


– Must have previous experience in the luxury lodge and high end hotel industry and is eager to further their career in a developing company

– Can work within the parameters of a budget

– Thorough and meticulous both in practical tasks and administratively

– Professional and strives for excellence in the workplace

– Passionate about ensuring the ultimate guest experience

– Attention to detail, efficient and organized

– Has patience when communicating with staff, enjoys teaching and finds the results of long term training rewarding as junior staff skills are developed

– Works well as part of a team, deals well with the local staff as well as senior management

– Diplomatic when handling all kinds of guest needs, issues or complaints


Responsibilities and overview of the positions:

– Oversee the operations of a luxury lodge in meeting with the standards outlined by the company

– Upkeep and maintenance

– Food & beverage and kitchen standards

– Housekeeping standards

– Conduct stock takes on a monthly basis and ensure that the issuing of stock is done in a controlled manner according to the systems outlined by the company

– Comply with requirements from the legal department in term of getting guest indemnities and release of liabilities completed on arrival

Job Ref:26

Management Couple required Kruger National Park

Management Couple required in the Kruger National Park (salary neg)



  • Resident Managers


  • Effectively manage the day to day operations of lodge, consistent with

Company Standards and to achieve optimum financial results and better budget.

  • Implement policies and procedures, as agreed with the General Manager of the group

to ensure operations, financial controls, standards are being met

  • Implement reporting structures to ensure that information are readily available, so that

GM can in turn report weekly and daily to the CEO.

  • Financial Management through the Financial Manager based at the XRM office.
  • Building of relationships with all major suppliers to ensure effective business relations.
  • Represent XRM in dealing with staff, guests, suppliers and owners.
  • Achieve good communication and to interpret and enforce agreed management decisions,

policies and attitudes to achieve XRM objectives.

  • Instill a culture of learning and assist in creating a company for staff and customers.


  • General Manager,


  • Management and staff of all departments


  • Implement “one-up” hiring, dismissal, and transfer policy with respect to Management

and Senior Staff.

  • Capital expenditure, in conjunction with General Manager, as per company procedure.
  • No aesthetic changes without permission.
  • May not make statements to the press.
  • Organize all subordinates as she/he sees fit, according to Group Standards and Basic

Conditions of Employment Act.



  • Control costs and expenses whilst maximizing revenues thus achieving optimum


  • Implement controls to manage revenue and costs effectively through policies and

procedures set

  • Compilation of budgets, to ensure the efficient and most profitable running of the lodge.
  • Understand and interpret the financial accounts on a monthly basis.
  • Prioritize capital expenditure requirements.
  • Control salaries and wages focusing on reducing labour costs.

Marketing & Sales

  • Identify unit needs and market trends and through liaison with marketing, sales and group

F&B Departments implement appropriate policies timeously.

  • Building of relationships with all major suppliers to ensure effective business relations.


  • Ensure that all unit reports, as required by XRM are correct and timeously submitted.
  • Be aware of and control all contracts.
  • Be aware of all lodge legal matters and action appropriately.

Human Resources

  • Effectively monitor unit management and strive for ongoing development and high

morale of the entire workforce through training, communication and interaction between

unit management and staff.

  • Identify management potential and development needs and agree appropriate action with

General Manager

  • Implement job descriptions and company performance appraisal procedures.
  • Oversee training plans and manage all internal industrial relations issues.
  • Ensure all statutory obligations relating to Employment Equity Act, Skills Development

Act, Broad Based Black Economic Act, Basic Conditions of Employment Act, Labour

Relations Act and Occupational Health and Safety Act are met.

  • Implement a Social Responsibility Programme at unit level that benefits local



  • Ensure effective communication through the continuous and undistorted flow of

information between unit, XRM, management and staff by holding regular meetings as

per agreed schedule.


  • Maintain and improve agreed physical, behavioral and quality standards.

External Environment

  • Participate in agreed external bodies.
  • Establish environmental monitoring systems in own area.


  • Monitor and control the Maintenance Department.
  • Co-ordinate all major Repairs and Maintenance.
  • Co-ordinate special projects.
  • Instigate a planned maintenance system for both properties

Lodge Operations

  • Review and be aware of VIP’S in house.
  • Uphold Lodge appearance and discipline of all staff.

Performance Standards / Objectives

  • Withhold staff turnover to 10% year on year.
  • Uphold cost control.
  • Have introduced and actioned operating equipment control and not exceed budgeted


  • See the property is maintained and cleanliness is to the set standard.


  • We are looking for a couple: one to be the Resident Manager and the second to be in Administration and General Operations.
  • Position is based in the Kruger National Park
  • Salary: negotiable dependent on experience & qualifications, plus meals on duty, accommodation & uniform
  • Valid RSA ID is required
  • Valid Driver’s Licence with PDP
  • Minimum of 5 years’ experience with proven track record within a 5 star lodge environment
  • NOTE: Company Retirement Age is 60
  • No pets are allowed on the concession unfortunately

Please forward CV’s to cam@cedar-wood.co.za