Job Locations: KwaZulu-Natal

ASSISTANT MANAGER & GUEST LIAISON

A Lodge, located in the Central Drakensberg, is seeking an energetic and professional Assistant Manager & Guest Liaison to join their team.

 

The position entails:

–          Administrative duties

–          Events marketing

–          Events management

 

Other requirements:

–          Strong English proficiency

–          Excellent communication and people skills

–          Computer literacy

–          Previous experience in the hospitality industry is beneficial

–          Knowledge of and experience in social media marketing is advantageous

–          Someone who is confident in marketing and managing events (i.e. weddings)

 

This is a live-in position.  Salary will be discussed at interview.

If you are well organised, guest-focussed and enjoy working in a dynamic lodge environment, we would love to hear from you.

 

To apply for this position, please email me your CV, contactable references and head and shoulder photo.

In-House Travel Consultant – Ballitto – KZN

We are currently recruiting for an In-House Travel Consultant for a luxury Safari & Beach Lodge company based in Ballitto KZN.

 

Role Overview

Our client is seeking an experienced In-House Travel Consultant to manage and execute travel arrangements for guests visiting their portfolio of luxury safari and beach lodges. This role is commercially aware, detail-driven, and service-focused, supporting both direct guests and trade partners with flights, transfers, charters, and related logistics.

Key Responsibilities

  • Quote, book, amend, and manage domestic and regional flights
  • Arrange road transfers, air transfers, charters, and scenic flights
  • Manage supplier relationships and negotiate preferred rates
  • Apply margins and commissions in line with agreed pricing strategy
  • Support reservations and sales teams to improve booking conversion
  • Issue confirmations, vouchers, and travel documentation
  • Proactively manage flight changes, delays, and guest disruptions
  • Maintain accurate booking, invoicing, and reconciliation records
  • Ensure all travel arrangements align with company brand standards
  • Assist with reporting on travel revenue and performance
  • Provide professional, timely, and personalized guest communication.
  • Maintain accurate records, confirmations, and supplier documentation.

 

Required Skills & Experience

  • Minimum 3–5 years’ experience as a Travel Consultant
  • Strong knowledge of Southern and East African travel logistics
  • Experience with luxury, safari, or tailor-made travel preferred
  • Proven experience quoting and issuing flights and transfers
  • Familiarity with airline fare structures and routing logic
  • Proficiency in MS Office and travel booking systems
  • Excellent written and verbal communication skills

 

Personal Attributes

  • Highly organized with strong attention to detail
  • Commercially aware and solution-oriented
  • Calm and professional under pressure
  • Guest-focused with strong service ethics
  • Collaborative team player

 

Working Arrangements & Offer

Our client offers a supportive team environment, exposure to luxury hospitality operations, and market-related remuneration aligned with experience.

To apply, forward a comprehensive CV, proof of all qualifications as well as references to

ronel@cedar-wood.co.za or contact 0826729782

Only shortlisted candidates will be contacted.

 

Management Couple KZN R20,000-R25,000 live in

Description

Management Couple – Luxury Residence KZN North Coast R20,000-R25,000 live in position.

Overview

A professional, reliable, and service-oriented management couple is required to oversee the day-to-day operations of a high-end luxury holiday rental property. The couple will work collaboratively to maintain exceptional standards across property management, housekeeping, guest services, and on-site support, ensuring a seamless and memorable guest experience.

This role requires a hands-on, adaptable couple who take pride in presentation, efficiency, and hospitality excellence. Where additional staff are required, the couple will be responsible for recruitment, onboarding, training, and supervision to ensure standards are consistently met.

Key Responsibilities

1. Property & Facilities Management

  • Oversee the property and grounds to ensure they are maintained to luxury standards at all times.
  • Conduct regular inspections of all systems, including plumbing, electrical, air conditioning, pool, and security systems.
  • Perform minor repairs and general handyman duties; identify and report larger maintenance issues requiring professional contractors.
  • Coordinate maintenance schedules and liaise with the property owner regarding repairs, upgrades, and supply requirements.

2. Household & Equipment Maintenance

  • Ensure all household appliances and equipment (kitchen appliances, laundry machines, air conditioning units, etc.) are fully functional.
  • Arrange servicing or repairs as required.
  • Manage inventory of guest supplies, including toiletries, kitchen essentials, cleaning materials, and household items.

3. Guest Experience & Services

  • Provide a warm, discreet, and professional presence, responding promptly to guest needs and requests.
  • Deliver evening turn-down service, including securing the property, closing curtains, adjusting lighting, and creating a calm, welcoming atmosphere.
  • Assist with special requests, celebrations, or events to enhance the guest experience.

4. Housekeeping & Cleanliness Oversight

  • Oversee all aspects of housekeeping to ensure immaculate presentation of bedrooms, bathrooms, kitchens, living areas, and outdoor spaces.
  • Conduct or assist with daily cleaning routines, linen changes, bed-making, and deep cleaning when required.
  • Ensure all guest areas are tidy, organised, and guest-ready at all times.

5. Cleaning Supplies & Equipment Management

  • Maintain organised stock levels of cleaning products and equipment.
  • Ensure cleaning tools and machinery are well maintained and operational.
  • Implement safe, efficient, and hygienic cleaning practices aligned with high-end hospitality standards.

6. Team Leadership & Training

  • Recruit, train, and manage additional staff as required.
  • Establish clear cleaning, service, and operational procedures.
  • Supervise staff performance and provide ongoing guidance to ensure consistency and excellence.

7. General Property Oversight & Flexibility

  • Take ownership of the smooth daily running of the property.
  • Proactively manage challenges and adapt to changing guest or property needs.
  • Assist with additional tasks as required to support guest comfort and operational efficiency.

Working Hours & Conditions

Standard Schedule (No Guests in Residence)

  • Monday to Friday: 07:30 – 16:00
  • Weekends off

Guest Stay Schedule

  • Adjusted hours to ensure full guest support
  • Evening turn-down service at approximately 18:00
  • Weekends: 08:00 – 12:30, plus turn-down at 18:00
  • Public holidays: 08:00 – 12:30, plus turn-down at 18:00

Overtime

  • Overtime applies primarily during guest stays and weekend work.
  • Overtime costs are covered by the property owner, as they directly relate to guest services.

Professional Conduct

The management couple plays a vital role in shaping the guest experience. A consistently warm, respectful, and professional approach is required at all times. Mutual respect between guests and staff is fundamental to maintaining the property’s values and high standards.

Head Chef Stunning Lodge Natal Zululand

A 20 bed  family – Run lodge is hiring a Head Chef to join their small team.

The lodge is part of a family legacy so this is a chance to be a part of an age – old journey. The location of the lodge is in a pristine, rare and ecologically sound environment which allows for diverse guest activities. Should you apply, you need to have a passion for presenting absolutely delicious and well thought out menus. There are several dining locations as well as meals out in the wild, so prior planning and thoughtful menu planning is vital. We are looking for someone who is willing to live and work in a remote area of the reserve. Although not extremely remote, trips to town are not just around the corner. You must be prepared to be wholly responsible for all kitchen operations as well as ordering , stock control and budgeting.

The owners are VERY hands on and offer plenty of guidance however, the ability to be self – motivated and pro – active is VITAL.

Please send reference letters with application. We will need to contact references via direct call.

Job Specifications

  • Strict stock control – daily checks, weekly checks. monthly checks
  • Ordering – following up / contacting suppliers / cost comparisons
  • Creation and execution of seamless meals in different locations
  • Head all kitchen operations and able guide and motivate the kitchen team
  • Town trips
  • Up hold the existing high standards of  meal presentation
  • Daily communication with all departments to keep up to date on all guests activities
  • Ensure cleanliness in all areas of the kitchen
  • Specific Handovers when going off

Personal Attributes 

  • Attention to detail
  • Administrative skills
  • Excellent communication
  • Ability to plan ahead
  • Ability to stay calm and professional if put under pressure or expected to come up with alternative plans
  • Well presented
  • Sober habits
  • Comfortable with direct guest interaction
  • Drivers Licence

Package

R18 000 – R23 000 – DOE

Accommodation

Meals on duty

Uniform

7 days off per month

1.25 annual leave days per month

Opportunity to experience the guest activities and work in a once – in -a – lifetime location

ash@cedar-wood.co.za

Please send CV in PDF format. Please include head and shoulders picture as well as written references and direct contact numbers/ email.

 

 

Duty Manager Luxury Lodge KZN – With F & B experience

We are in search of a Duty Manager for a stunning intimate Lodge in  Zululand. The lodge is one of a kind.  Working and living in this area is absolutely an experience of a lifetime. The reserve allows for an array of experiences given its location. The lodge has been family run for 25 years and is a close knit team. The owners are directly involved so guidance is always given and passion is always shared.

The lodge has a maximum of 20 guests so it is very guest focused and intimate. Every aspect of the guest experience has a wow factor.  They pride themselves on really getting to know the guests so you must be comfortable with guest interaction. This is a dynamic roll because we need someone who has experience in Food and Beverage and who can confidently be involved with the team in kitchen operations.

Skills

  • Excellent communication
  • Well presented
  • Attention to detail
  • Pro – active :prior planning is essential
  • Strong in Food and Beverage
  • Chef / kitchen experience
  • Comfortable with guest interaction
  • Quick thinking & problem solving

Duties

  • Hosting guests at meals
  • Check in / out
  • Co – ordinating guest activities
  • Lodge Administration
  • Town Trips
  • Menu planning
  • Ensure food quality is kept up to standard
  • Stock Control and ordering / receiving
  • Supplier cost analysis and budgets
  • Assisting in the kitchen when needed
  • Ensure kitchen and stores are highly organised at all times
  • Admin

Please send reference letters along with the application. References MUST be available for a call

  • Live – in
  • Meals On duty
  • 7 days off per month
  • 1.25 Annual Leave P/ month
  • Valid Drivers licence
  • Sober Habits
  • 12 000 – 15 000 DOE

 

ash@cedar-wood.co.za

Lodge Manager, Luxury Safari Camp-KZN R18,000-R25,000

Cedar Wood Recruitment is now recruiting for our client, a luxury safari camp based in KZN for a lodge manager to assist in the daily running of the lodge
This is a live in position
Salary R 18 000 to R 20 000
7 days off in a month
Job Description:
Guest Experience: Foster a positive, service-driven culture to ensure exceptional guest experiences and satisfaction
Operations Management: Oversee and maintain high standards in hospitality services, housekeeping, and grounds maintenance.
Staff Management: Lead, train, motivate, and monitor staff to ensure smooth operations, effective performance, and a harmonious workplace.
Financial Oversight: Manage revenue streams, monitor expenses, handle invoicing and petty cash, and contribute to the lodge’s profitability
Property Maintenance: Ensure the lodge’s facilities and grounds are well-maintained, orderly, and presented to high standards
Administration: Handle bookings, stock control, supplier liaison, and other administrative tasks to support efficient lodge operations
Reporting & Communication:Communicate regularly with senior management, reporting on operations, staff performance, and financial matters.
Job Requirements
Leadership & Management: Proven ability to lead teams, foster a positive company culture, and manage daily activities
Customer Service: Exceptional skills in guest relations, communication, and relationship-building to address guest needs.
Financial Acumen: Understanding of revenue management, budgeting, and managing financial aspects of a lodge
Problem-Solving: Critical thinking skills and a keen eye for detail to address challenges and find solutions.
Experience: Proven experience in a commercial, lodge, or hospitality management role
Email full updated cv with qualifications and contactable references to admin1@cedar-wood.co.za