Rooms Division Manager Natal Midlands, KwaZulu-Natal Salary: R40,000 – R50,000 CTC per month Reports to: Hotel Operations General Manager Position Type: Full-time, Senior Management Applications: Open until filled Nestled in the heart of the Natal Midlands, this luxury boutique hotel and wedding destination offers a distinctive sanctuary of serenity, wellness, and excellence. Renowned for its refined hospitality, the property delivers exceptional experiences across elegant accommodation, award-worthy restaurants, memorable weddings, and bespoke events in one of South Africa’s most beautiful inland regions. We are seeking a highly capable Rooms Division Manager to lead the full guest accommodation experience across Garden Rooms, Deluxe Garden Rooms, Classic Villas, and Signature Villas, with a strong focus on guest experience, accommodation presentation, cleanliness, service standards, and operational Excellence. About the Role The Rooms Division Manager will be responsible for the day-to-day leadership and performance of the Rooms Division, ensuring that all accommodation and guest-stay touchpoints are delivered with consistency, warmth, professionalism, and attention to detail. The role oversees the guest accommodation experience across Garden Rooms, Deluxe Garden Rooms, Classic Villas, and Signature Villas, ensuring consistent presentation, service, cleanliness, and guest care across all accommodation types. This position is suited to a balanced hospitality leader with strong experience across front office, housekeeping, guest relations, reservations, villas, and room standards. A key part of this role will be to drive Excellence across the Rooms Division, ensuring that accommodation presentation, cleanliness, guest interaction, service recovery, and departmental readiness are consistently maintained at a premium boutique standard. The role will report directly to the Hotel Operations General Manager and will work closely with the broader leadership team to uphold service standards, improve guest experience, and ensure operational Excellence across the accommodation side of the property. Direct Areas of Responsibility The Rooms Division Manager will directly oversee: Front Office / Reception Reservations Guest Relations Concierge / guest assistance Housekeeping Laundry / linen control Villa hosts Signature villa butler / host service Porters / guest luggage assistance Night audit / overnight guest support Key Responsibilities The successful candidate will be responsible for: Leading the day-to-day operations of the Rooms Division Driving a culture of Excellence across all accommodation and guest-stay areas Ensuring consistent presentation, cleanliness, service, and guest care across Garden Rooms, Deluxe Garden Rooms, Classic Villas, and Signature Villas Managing front office, reservations, guest relations, housekeeping, laundry, concierge, villa hosts, butler / host service, porters, and night audit functions Ensuring all rooms, villas, public guest areas, and arrival touchpoints are maintained to premium boutique standards Monitoring daily arrivals, departures, occupancy, room readiness, guest requests, and operational flow Providing visible leadership during peak guest periods Supporting and coaching departmental supervisors and team members Ensuring strong communication between front office, housekeeping, guest relations, laundry, and villa teams Maintaining high standards of guest interaction, service recovery, and complaint resolution Conducting regular room, villa, and public area inspections Holding teams accountable for Excellence in cleanliness, presentation, guest care, grooming, discipline, and daily readiness Identifying service gaps, training needs, and operational weaknesses, and implementing practical corrective action Monitoring guest feedback, online reviews, and internal service standards relating to accommodation and guest stay experience Managing departmental productivity, staffing levels, shift planning, and operational readiness Ensuring linen, laundry, amenities, and housekeeping supplies are controlled effectively Supporting a positive, professional, guest-focused Rooms Division culture Reporting operational performance, risks, challenges, Excellence gaps, and improvement opportunities to the Hotel Operations General Manager Candidate Profile We are looking for a hospitality professional who is: Warm, confident, mature, and highly professional Strong in rooms division operations, guest experience, housekeeping, and accommodation standards Operationally hands-on and visible Detail-focused and standards-driven Calm under pressure Guest-focused and service-driven Strong in team leadership, accountability, and follow-through Comfortable working in a boutique, high-touch hospitality environment Able to balance premium guest experience with practical operational discipline Strong at coordinating multiple rooms-related departments and resolving operational issues quickly Emotionally intelligent, especially in guest-facing and service recovery situations Passionate about Excellence, consistency, cleanliness, service culture, and continuous improvement This role is suited to someone who thrives in a boutique luxury environment and takes pride in creating a polished, seamless, and memorable guest accommodation experience. Minimum Requirements Applicants should have: Minimum 8 years’ hospitality experience At least 3 years’ experience in a Rooms Division leadership role Strong experience in front office, housekeeping, guest relations, and accommodation operations Previous boutique, luxury hotel, lodge, or villa-style accommodation experience will be highly advantageous Proven ability to lead supervisors and operational teams Strong guest relations and service recovery skills Excellent communication and leadership ability Strong understanding of room standards, housekeeping quality, guest flow, and operational readiness Ability to work flexible senior management hours according to operational requirements Working Hours and Availability This is a senior operational leadership role requiring flexibility, visible leadership during peak guest periods, and availability over weekends, public holidays, and high-demand hospitality periods. Package R40,000 – R50,000 CTC per month, depending on experience and suitability. To apply please send your full updated cv with contactable references, copies of qualifications and head and shoulder photo to admin1@cedar-wood.co.za  

Nestled in the heart of the Natal Midlands, this luxury boutique hotel and wedding destination offers a distinctive sanctuary of serenity, wellness, and excellence. Renowned for its refined hospitality, the property delivers exceptional experiences across elegant accommodation, award-worthy restaurants, memorable weddings, and bespoke events in one of South Africa’s most beautiful inland regions. We are seeking a highly capable Lead Wedding & Events Coordinator to lead the Wedding & Events Coordination team and ensure exceptional execution of weddings and events from post-sale handover through to event completion. About the Role The Lead Wedding & Events Coordinator will be responsible for leading the Wedding & Events Coordination Department, ensuring that every wedding and event is planned, coordinated, and delivered with professionalism, warmth, precision, and Excellence. This is a high-volume luxury wedding environment, with the department coordinating approximately 75 weddings annually. The role will lead and support a team of three Wedding & Events Coordinators, ensuring strong workflow management, accountability, service consistency, and Excellence across the department. This position is suited to a calm, highly organised, guest-focused events professional with strong luxury wedding coordination experience, excellent client relationship skills, and the ability to lead a team in a premium destination wedding environment. The role will report directly to the Head of Events and will work closely with operational, accommodation, food and beverage, culinary, and supplier teams to ensure seamless event delivery. Direct Areas of Responsibility The Lead Wedding & Events Coordinator will be responsible for: · Wedding and event coordination leadership · Post-sale client journey management · Wedding planning meetings and timelines · Coordination team workflow and event allocation · Client communication and relationship management · Venue readiness and event setup coordination · Supplier coordination and logistics · Guest experience and service recovery · Revenue support and package enhancement opportunities · Payment schedule follow-up and post-event account completion · Event reporting and department performance tracking Key Responsibilities The successful candidate will be responsible for: · Leading and supporting a team of three Wedding & Events Coordinators · Driving a culture of Excellence across the Wedding & Events Coordination Department · Managing workflow distribution, event allocation, planning deadlines, and event scheduling · Supporting, mentoring, and developing coordinators to ensure consistency, accountability, and service excellence · Managing the complete post-sale wedding and events journey, including client handovers, planning meetings, timelines, guest logistics, stayover planning, venue preparation, and event scheduling · Ensuring seamless delivery from planning through to event completion · Coordinating suppliers, timelines, venue readiness, setup standards, inspections, and operational issue resolution to ensure each wedding and event is delivered with Excellence · Maintaining exceptional execution standards across all wedding and event venues · Acting as the senior coordination escalation point for client concerns, service recovery, operational challenges, and guest experience matters · Ensuring issues are resolved professionally, calmly, and in line with the Hotels’ standards of Excellence · Supporting revenue growth and revenue protection through upselling opportunities, stayover conversion, package enhancements, payment schedule follow-up, and timely post-event account completion · Working closely with food and beverage, accommodation, culinary, and operational teams to ensure aligned event delivery · Monitoring client feedback, wedding review ratings, complaint trends, guest satisfaction, venue standards, and team performance · Providing clear reporting and recommendations for continuous improvement · Ensuring venue presentation, supplier coordination, client communication, and event execution consistently reflect Brahman Hills’ premium boutique standards Candidate Profile We are looking for a wedding and events professional who is: · Warm, confident, mature, and highly professional · Guest-focused and relationship-driven · Detail-oriented, organised, and proactive · Calm under pressure · Strong in luxury wedding and event coordination · Operationally capable and solution-oriented · Able to manage multiple weddings and events simultaneously · A strong leader, mentor, and team player · Emotionally intelligent and confident in handling client expectations · Skilled in supplier coordination and venue readiness · Comfortable working in a boutique, high-touch hospitality environment · Passionate about Excellence, consistency, service culture, and continuous improvement This role is suited to someone who thrives in a premium wedding and hospitality environment and takes pride in creating seamless, memorable, and beautifully executed events. Minimum Requirements Applicants should have: · Minimum 5–8 years’ luxury wedding and events coordination experience · Proven experience in a hotel, wedding venue, or destination hospitality environment · Experience coordinating high-end weddings and events · Team leadership experience · Strong operational capability · Exceptional client relationship management skills · Ability to manage multiple events simultaneously · Strong communication, planning, and organisational skills · Previous experience in boutique hotels, destination wedding venues, luxury lodges, premium hospitality venues, or hotel weddings and events departments will be highly advantageous · Conference exposure will be advantageous Working Hours and Availability This is a senior operational coordination role requiring flexibility, visible leadership during weddings, events, site inspections, peak guest periods, weekends, public holidays, and high-demand hospitality periods. Package R28,000 – R32,000 CTC per month, depending on experience and suitability. To apply please send your full updated cv with contactable references, copies of qualifications and head and shoulder photo to admin1@cedar-wood.co.za  

Hotel Operations General Manager

Job Specification: Kitchen / F&B Supervisor

Luxury Safari Lodge – Mpumalanga

Overview

A luxury safari lodge in Mpumalanga is seeking an experienced, hands‑on Kitchen / F&B professional to oversee daily kitchen operations, food quality, procurement, staff development, and guest dining experiences. This is a fully operational, on-the-ground role suited to someone passionate about food, guest interaction, and maintaining consistently high standards in a luxury lodge environment.

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Key Responsibilities

Kitchen Operations & Food Quality

• Oversee daily kitchen operations and ensure smooth service delivery
• Maintain exceptional food quality, consistency, and presentation aligned with luxury lodge standards
• Ensure all dishes meet dietary requirements, allergen protocols, and guest preferences
• Uphold strict hygiene, safety, and kitchen compliance standards

Procurement, Stock & Cost Control

• Manage kitchen procurement, supplier relationships, and ordering
• Conduct stock control, stock rotation, and monthly stock takes
• Monitor and manage food cost percentages and wastage
• Ensure accurate record‑keeping and adherence to budget guidelines

Staff Leadership & Development

• Lead, train, and mentor kitchen staff to maintain high performance
• Support skills development and ensure consistent team standards
• Foster a positive, collaborative, and professional kitchen culture
• Work hands‑on during service periods, guiding and supporting the team

Guest Experience

• Engage with guests to enhance their dining experience
• Respond to special requests, dietary needs, and personalised meal planning
• Maintain a warm, professional presence during guest interactions

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Requirements & Beneficial Experience

• Strong kitchen management experience in a luxury lodge, boutique hotel, or high-end hospitality environment
• Proven ability to manage food quality, presentation, and kitchen systems
• Experience with procurement, stock control, supplier management, and food cost control
• Sound knowledge of dietary requirements and allergens
• Strong leadership and staff development skills
• Excellent communication and guest relations abilities
• Hands-on, energetic, and service-driven approach
• Ability to thrive in a remote bush environment

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Package

• Live-in position at a luxury safari lodge in the Sabi Sand
• Accommodation provided
• Meals provided
• Uniform provided
• Salary: R10,000 – R30,000 per month (dependent on experience, qualifications, and suitability)

Executive Chef Location:  Hoedspruit, South Africa Department: Kitchen / Culinary Reports to: General Management / Lodge Management We are now seeking an exceptional Executive Chef to lead and elevate our culinary offering across the guest experience. This is a senior leadership role for a highly skilled, refined and creative chef who understands luxury hospitality, world-class food presentation, and the discipline required to maintain consistently exceptional standards. The ideal candidate will have a strong fine-dining background, formal culinary qualifications, and proven experience in high-end luxury lodges, boutique hotels, or acclaimed restaurants. Preference will be given to candidates trained at the Institute of Culinary Arts (ICA) or the Prue Leith Culinary Institute, with additional preference for chefs who have worked in 5 Star Lodge environments. This role requires a chef who can deliver outstanding cuisine while also managing the full operational demands of a luxury safari kitchen environment, including daily menu development, dietary management, kitchen team leadership, cost control, stock management, procurement, hygiene compliance and guest-centric service delivery. The kitchen operation includes breakfast, lunch and dinner service, tasting menus, bush dinners, snack platters, sundowner snacks, vegetarian and vegan options, dietary adjustments, kosher kitchen requirements, stock take responsibilities and local sourcing expectations.

• Key Responsibilities • Lead the overall culinary direction and daily operation of the kitchen. • Design and execute sophisticated, seasonal and beautifully presented menus aligned with a luxury guest experience. • Deliver exceptional breakfast, lunch and dinner service, including tasting menus, bush dinners, private dining and special guest requests. • Ensure all menus include thoughtful vegetarian and/or vegan options and can be adapted to dietary requirements and food allergies where needed. • Oversee food preparation, plating, presentation and consistency to the highest standard across every service. • Maintain excellent food quality, flavor balance, creativity and attention to detail at all times.
• Manage and mentor the kitchen team, fostering professionalism, discipline, teamwork and continued development.
• Lodges internal kitchen role documents emphasize professionalism, presentation, sustainability, teamwork and development as core expectations. • Supervise stock control, ordering, supplier relationships, monthly stock takes and food cost management.
• The executive chef handover document explicitly references purchase orders, supplier coordination, invoice tracking and month-end stock take responsibilities. • Ensure strict adherence to hygiene, food safety and kitchen cleanliness standards. • Drive sustainability in the kitchen through careful use of ingredients, reduced waste and, where possible, the use of locally sourced products. Local sourcing and waste reduction are explicitly built into the kitchen performance expectations. • Manage specialised kitchen requirements, including kosher food preparation protocols when applicable. • Work closely with lodge management to align the culinary experience with the overall guest offering and brand standard. • Maintain calm, decisive leadership under pressure while ensuring an inspired and positive kitchen culture.

Minimum Requirements • Formal chef qualification from a recognized culinary institution. • Strong preference for candidates qualified through the Institute of Culinary Arts (ICA) or the Prue Leith Culinary Institute • Minimum 5–8 years’ senior culinary experience, with at least 2–3 years in a head chef or executive chef capacity. • Proven experience in a luxury lodge, boutique hotel, private villa, or high-end fine-dining environment. • Strong knowledge of classical techniques, modern plating, tasting menus and refined guest service. • Sound knowledge of kitchen administration, food costing, stock control and supplier management. • Excellent leadership, communication and team development skills. • Strong knowledge of food safety, hygiene and kitchen compliance. • Ability to work flexible hours, weekends and public holidays in a remote luxury hospitality environment. Preferred Candidate Profile We are looking for a chef who is: • highly polished, creative and disciplined; • passionate about exceptional produce, flavour and presentation; • calm and solutions-driven under pressure; • confident in leading a team while maintaining a respectful and professional kitchen culture; • capable of balancing culinary artistry with strong operational control; • committed to consistency, refinement and guest delight in every service. Salary and benefits: Salary is Negotiable, Live in position with Provident fund Application Instructions Interested candidates should submit • a detailed CV; • a portfolio of food • copies of culinary qualifications; • contactable references; Email admin1@@cedar-wood.co.za to apply