An exclusive 5-star Lodge in the Eastern Cape is seeking a

dynamic and passionate ASSISTANT LODGE MANAGER to join their team.

 

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Assistant Lodge Manager R 20,000 Live-in  

Role overview:

The Assistant Lodge Manager is responsible for supporting the Lodge Manager in the daily operation and administration of the lodge and reserve environment. The role includes overseeing guest services, coordinating operational activities across departments, supervising staff, maintaining hospitality and presentation standards and ensuring the efficient functioning of lodge operations. The Assistant Lodge Manager is also responsible for supporting compliance with health, safety, environmental and company standards while contributing to an exceptional guest experience and overall operational effectiveness.  

Key Responsibilities:

  Guest Experience & Hospitality - Assist in managing all guest-facing lodge operations. - Ensure exceptional guest service standards are maintained at all times. - Welcome and host guests during check-in, meals, activities, and departures. - Handle guest requests, complaints, and special arrangements professionally. - Ensure guest feedback and reviews are monitored and addressed. - Support the creation of memorable safari and lodge experiences.   Lodge Operations - Oversee day-to-day lodge operations in the absence of the Lodge Manager. - Ensure all departments operate efficiently and according to SOPs. - Monitor lodge presentation, cleanliness, maintenance and overall standards. - Coordinate operational logistics between housekeeping, kitchen, maintenance and guiding teams. - Assist with stock control and inventory management. - Ensure operational readiness for arrivals, departures and special events.   Staff Management - Supervise lodge staff and assist with daily task delegation. - Support recruitment, onboarding, training, and staff development. - Assist in managing staff rosters, attendance and performance. - Promote teamwork, discipline and professional conduct. - Ensure staff comply with company policies and procedures.   Food & Beverage Oversight - Assist with restaurant and bar operations. - Monitor food quality, presentation, hygiene and guest satisfaction. - Support stock control, ordering and wastage management. - Ensure service standards align with luxury hospitality expectations.   Financial & Administrative Duties - Assist with daily cash-ups, petty cash and reporting. - Monitor operational costs and assist with budget control. - Support reservations, room allocations and occupancy management. - Assist with procurement and supplier coordination. - Compile operational reports and lodge statistics when required.   Maintenance & Reserve Coordination - Report and follow up on lodge maintenance issues. - Coordinate with reserve operations regarding guest activities and safety. - Assist in managing vehicles, equipment and operational assets. - Ensure health, safety and environmental standards are upheld.   Compliance & Health & Safety - Ensure compliance with hospitality, labour and health & safety regulations. - Maintain hygiene and sanitation standards in all lodge areas. - Support emergency procedures and incident reporting protocols. - Ensure responsible environmental and conservation practices are followed.  

Minimum Requirements:

- Previous experience in hospitality or lodge operations management. - Experience within a safari lodge, game reserve, or luxury hospitality environment preferred. - Strong leadership and communication skills. - Excellent guest relations ability. - Computer literacy (Microsoft Office, reservation/PMS systems). - Valid driver’s license advantageous. - Ability to work flexible hours, weekends, and public holidays. - Ability to work in a remote environment.  

Key Competencies:

- Professional and guest-focused. - Strong problem-solving ability. - Organised and detail-oriented. - Calm under pressure. - Team player with strong leadership potential. - Passion for wildlife, conservation, and hospitality.  

Advantageous Experience:

- Experience with PMS systems such as Semper, NightsBridge, or Opera PMS. - Experience within luxury safari or ecotourism operations. - First Aid qualification. - Knowledge of South African hospitality and labour regulations.  

Additional information and key considerations:

- Standard Annual Leave Cycle - This is a management role requiring flexibility and active operational involvement - Split shifts may be required depending on lodge operational requirements - Employees will share a 3-bedroom, 2-bathroom house with a kitchen, lounge, and dining area.   If you are an individual who is committed to growing with the business while bringing the necessary skills, experience and professionalism to their role, please send your CV, contactable references, copies of qualifications, supporting documents and a head & shoulder photo to jacques@cedar-wood.co.za

An exclusive 5-star Lodge in the Eastern Cape is seeking a

dynamic and passionate FIELD GUIDE to join their team.

 

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Field Guide R 12,000 – 14,000 (DOE) Live-in  

Role overview:

The Field Guide is responsible for conducting guided safari activities and delivering informative wildlife experiences in accordance with reserve standards and safety protocols. The role includes ensuring guest safety, interpreting the natural environment, supporting conservation initiatives, maintaining guiding equipment and vehicles and assisting with general lodge operations as required.  The Field Guide is expected to uphold professional hospitality standards while contributing to the overall guest experience and operational effectiveness of the reserve.  

Key Responsibilities:

 

Guest Safari Experience

- Conduct guided game drives and bush activities in a safe and professional manner. - Deliver informative and engaging wildlife interpretations to guests. - Provide exceptional guest service and hospitality throughout safari experiences. - Ensure guests enjoy a memorable, educational and authentic bush experience. - Assist with guest hosting during lodge activities and special events.  

Wildlife & Conservation Responsibilities

- Track and locate wildlife using bush knowledge and fieldcraft skills. - Share knowledge on fauna, flora, ecology, conservation, and local ecosystems. - Monitor animal movements and report unusual wildlife activity or incidents. - Assist with reserve conservation initiatives and environmental management. - Promote responsible and ethical wildlife viewing practices at all times.  

Vehicle & Equipment Management

- Conduct daily inspections of safari vehicles and guiding equipment. - Ensure game drive vehicles are clean, fueled, and properly maintained. - Report mechanical or operational issues immediately. - Ensure radios, and safety equipment are functional and compliant.  

Guest Safety

- Ensure the safety and wellbeing of guests during all guided activities. - Adhere strictly to reserve safety protocols and operational procedures. - Conduct risk assessments before and during activities where necessary. - Respond appropriately during wildlife encounters and emergency situations.  

Lodge & Operational Support

- Assist with general lodge operations when required. - Coordinate with lodge management regarding guest schedules and activities. - Support maintenance of roads, viewing points, and field infrastructure where necessary. - Assist with transfers and other operational duties as required.  

Administrative Duties

- Complete guiding reports, sighting records, and vehicle checklists accurately. - Maintain accurate logs of fuel usage, mileage, and guest activities. - Assist with photographic and marketing content when required.  

Minimum Requirements:

- FGASA qualified and DEAT registered - Valid PDP (Professional Driving Permit). - Valid First Aid certification. - Previous guiding experience within a private game reserve or safari lodge environment. - Excellent knowledge of wildlife, ecology, and conservation principles. - Strong communication and interpersonal skills. - Ability to work flexible hours, weekends, and public holidays. - Ability to work in remote bush environments.  

Advantageous Qualifications:

- Trails Guide qualification. - Rifle competency certification. - Birding specialisation. - Experience with luxury safari lodge operations. - Photography or videography skills.  

Key Competencies:

- Passion for wildlife and conservation. - Professional and guest-focused approach. - Strong storytelling and interpretation ability. - Calm and confident under pressure. - Excellent situational awareness. - Team-oriented with a positive attitude. - High level of personal presentation and discipline.  

Additional information and key considerations:

- Standard roster is 3 weeks on/ 1 week off (alternative cycles may be considered for example a 6 weeks on/ 2 weeks off schedule). - Employees will share a 3-bedroom, 2-bathroom house with a kitchen, lounge, and dining area.   If you are an individual who is committed to growing with the business while bringing the necessary skills, experience and professionalism to their role, please send your CV, contactable references, copies of qualifications, supporting documents and a head & shoulder photo to jacques@cedar-wood.co.za

We are looking for a Couple to join our Team at an Award Wining Big Five Game Reserve based in Hoedspruit   Salary Combined is R 35 000 Live in Assistant Front Office Manager

• Guest relations: Ensure exceptional service and memorable guest experiences.
• Front office operations: Oversee check-ins, reservations, and daily administration.
• Team support: Assist in supervising and motivating front office staff.
• Financial oversight: Handle cash-ups, reporting, and basic revenue management.
• Interdepartmental coordination: Work closely with housekeeping, F&B, and management to ensure smooth operations.

Field Guide Responsibilities: You will be responsible for client nature experience, (nature drives, guided walks) land management support under farm manager, maintenance of guest activity equipment, trails and locations, assisting with general maintenance, front of house and service. Skills/requirements: • Valid Driver’s license & PDP • Minimum 2 years guiding experience • Good general bush knowledge  (minimum FGASA level 1 or equivalent knowledge) • Specialty knowledge of birds/trees a bonus • Hosting experience and service • General maintenance skills and experience • Land management experience (knowledge of land maintenance and invasive species removal, etc.) • First Aid • Good references from all previous employers. • Own vehicle • South African residency. To apply email both cvs with contactable references, head and shoulder photo and supporting documents to admin1@cedar-wood.co.za

We are looking for a Field Guide for a 5 star Award Wining Big five Safari Lodge, based in Hoedspruit Salary: R 15 000 Live in Responsibilities: You will be responsible for client nature experience, (nature drives, guided walks) land management support under farm manager, maintenance of guest activity equipment, trails and locations, assisting with general maintenance, front of house and service. Skills/requirements: • Valid Driver’s license & PDP • Minimum 2 years guiding experience • Good general bush knowledge  (minimum FGASA level 1 or equivalent knowledge) • Specialty knowledge of birds/trees a bonus • Hosting experience and service • General maintenance skills and experience • Land management experience (knowledge of land maintenance and invasive species removal, etc.) • First Aid • Good references from all previous employers. • Own vehicle • South African residency. To apply email your full updated cv with contactable references, copies of all qualifications and supporting documents to admin1@cedar-wood.co.za

Assistant Front Office Manager – Lodge (Hoedspruit)

We are seeking a dynamic Assistant Front Office Manager  to join our team in the heart of Hoedspruit.

Key Responsibilities

• Guest relations: Ensure exceptional service and memorable guest experiences.
• Front office operations: Oversee check-ins, reservations, and daily administration.
• Team support: Assist in supervising and motivating front office staff.
• Financial oversight: Handle cash-ups, reporting, and basic revenue management.
• Interdepartmental coordination: Work closely with housekeeping, F&B, and management to ensure smooth operations.

Location

Position based in Hoedspruit, Limpopo – a prime safari and tourism destination.

Requirements

• Minimum 3 years’ experience in a similar role
• Strong communication and organizational skills
• Hospitality systems knowledge advantageous
• Ability to thrive in a fast-paced lodge environment