Visa Coordinator / Specialist (1 position) Job Title: Visa Coordinator / Specialist Location: Johannesburg / Cape Town / Durban Reports to: Operations Manager / Corporate Travel Manager Job Summary To manage all visa, passport, and travel documentation requirements for corporate clients with speed, accuracy, and professionalism, ensuring compliance and minimizing delays. Key Responsibilities

• Process visa applications for various destinations (Schengen, UK, USA, China, etc.).
• Advise clients on visa requirements, documentation, and processing times.
• Liaise with embassies, consulates, and visa application center 's.
• Track application status and keep clients updated.
• Maintain a comprehensive database of visa requirements and expiry dates.
• Assist with passport renewals, letters of invitation, and other travel documents.
• Work closely with Travel Consultants to ensure seamless integration into travel bookings.
• Stay updated on changing visa regulations and immigration policies.

Requirements

• Minimum 1–3 years’ experience in visa processing (travel agency or immigration environment).
• Excellent knowledge of visa requirements for key outbound destinations from South Africa.
• Highly organized with strong attention to detail.
• Good relationship-building skills with embassies and clients.
• Ability to work under pressure and meet tight deadlines.
• Strong administrative and computer skills (MS Office).

Salary DOE is market related up to R14k CTC To apply for this position, forward your comprehensive CV in Word Format as well as proof of all qualifications and all contactable references to ronel@cedar-wood.co.za Only shortlisted candidates will be contacted within 7 working days. If you don't receive and response, regard your CV as not shortlisted  

Junior Corporate Travel Consultant (1 position) Job Title: Junior Corporate Travel Consultant Location: Johannesburg / Cape Town / Durban Reports to: Corporate Travel Manager Job Summary An entry-level opportunity for a motivated and detail-oriented individual to start or grow their career in corporate travel. You will support senior consultants and learn to deliver efficient travel arrangements for corporate clients. Key Responsibilities

• Assist with domestic and international flight, hotel, and car bookings.
• Prepare quotations and basic itineraries.
• Maintain client travel profiles and records.
• Follow up on bookings and ensure all documentation is sent to clients.
• Provide administrative support to the corporate travel team.
• Learn and apply corporate travel policies and best practices.
• Handle client enquiries and basic travel changes.

Requirements

• Matric certificate (essential).
• Travel/Tourism qualification or IATA Foundation (advantageous).
• 0–2 years’ experience in travel (recent graduates or those with admin/call centre experience welcome).
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication.
• Fast learner with a customer-focused attitude.
• Basic GDS knowledge is a strong advantage.

Salary DOE is market related up to R14k CTC To apply for this position, forward your comprehensive CV in Word Format as well as proof of all qualifications and all contactable references to ronel@cedar-wood.co.za Only shortlisted candidates will be contacted within 7 working days. If you don't receive and response, regard your CV as not shortlisted.

Job Title: Senior Corporate Travel Consultant (2 x Positions) Location: Johannesburg / Cape Town / Durban Reports to: Corporate Travel Manager Job Summary To provide expert, high-touch corporate travel management services to business clients, ensuring cost efficiency, compliance with travel policies, and outstanding service delivery. Key Responsibilities

• Handle full corporate travel bookings (flights, accommodation, car hire, visas, etc.).
• Advise clients on the most cost-effective and policy-compliant travel options.
• Build and maintain excellent relationships with corporate accounts.
• Manage complex multi-destination itineraries and group bookings.
• Proactively identify savings opportunities and value-add services for clients.
• Resolve travel disruptions and provide after-hours support when required.
• Maintain accurate client records and travel profiles in the system.
• Collaborate with the Visa Coordinator and other team members.

Requirements

• Minimum 4–6 years’ experience in corporate travel.
• Strong GDS knowledge (Amadeus/Sabre).
• Excellent client service orientation and communication skills.
• Thorough understanding of corporate travel policies and duty of care.
• Ability to work accurately under pressure.
• Matric + IATA or equivalent travel qualification.

Salary DOE is market related up to R30k CTC To apply for this position, forward your comprehensive CV in Word Format as well as proof of all qualifications and all contactable references to ronel@cedar-wood.co.za Only shortlisted candidates will be contacted within 7 working days. If you don't receive and response, regard your CV as not shortlisted.

Senior VIP Travel Consultant (2 positions) Job Title: Senior VIP Travel Consultant Location: Johannesburg / Cape Town / Durban (Hybrid option possible) Reports to: VIP Travel Manager / Head of Corporate Travel Job Summary We are seeking experienced, polished, and client-obsessed Senior VIP Travel Consultants to deliver exceptional high-touch service to high-profile corporate and private clients. This role focuses on managing complex, luxury, and time-sensitive travel requirements with precision, discretion, and a proactive approach. Key Responsibilities

• Manage end-to-end travel arrangements for VIP and C-level corporate clients.
• Create highly personalized, complex itineraries (international and domestic).
• Build and maintain strong long-term relationships with key corporate accounts.
• Provide 24/7 support (on a rotational basis) for urgent and high-profile travel needs.
• Negotiate preferential rates with airlines, hotels, and ground transport providers.
• Ensure seamless travel experience through detailed pre-travel briefings and post-travel follow-ups.
• Handle last-minute changes, upgrades, and crisis management with composure.
• Stay updated on global travel trends, visa requirements, and luxury travel products.

Requirements

• Minimum 5–8 years’ experience in corporate/VIP travel (travel agency or TMC environment).
• Strong knowledge of international destinations, airlines, and luxury travel products.
• Proven track record in high-touch client servicing and account management.
• Excellent communication, negotiation, and problem-solving skills.
• High level of professionalism, discretion, and emotional intelligence.
• Proficiency in Amadeus, Sabre, or similar GDS systems.
• Matric + relevant travel/tourism qualification (IATA or equivalent) preferred.

Salary DOE is market related up to R50k CTC To apply for this position, forward your comprehensive CV in Word Format as well as proof of all qualifications and all contactable references to ronel@cedar-wood.co.za Only shortlisted candidates will be contacted within 7 working days. If you don't receive and response, regard your CV as not shortlisted.  

Director Revenue & Reservations (Cape Town). Salary neg DOE. The Opportunity Are you a commercially sharp, operationally minded leader with a passion for luxury travel? This is a rare executive opportunity to take ownership of the full revenue and reservations function across a prestigious portfolio of safari lodges and camps spanning East and Southern Africa. As Director of Revenue & Reservations, you will sit at the heart of the business — shaping commercial strategy, leading a talented 20-person team across Cape Town and Arusha, and ensuring every guest booking journey is executed flawlessly from first inquiry to final departure. Reporting directly to the Board and CEO, this is a high-impact, high-visibility leadership role for someone who thrives at the intersection of commercial performance and operational excellence. What You'll Own Revenue & Yield Strategy • Lead group-wide revenue optimisation across all camps, lodges, and safari products. • Drive pricing strategy, inventory control, occupancy optimisation, and booking pace analysis. • Partner with Sales, Finance, and Operations to maximise RevPAR, ADR, and overall profitability. • Monitor market trends, competitor positioning, seasonality, and demand forecasting. • Ensure disciplined management of allocations, stop-sell controls, and channel availability. Reservations Leadership • Own all reservations operations across properties and DMC functions. • Drive consistency, accuracy, and professionalism across every booking interaction. • Design and maintain SOPs, workflows, and service quality standards. • Ensure seamless coordination between reservations, operations, guiding, camps, and third-party suppliers. DMC & Logistics Oversight • Oversee safari logistics including flights, transfers, activities, accommodation movements, and guest itineraries. • Ensure operational feasibility and smooth handovers from reservations into field operations. • Improve integration between DMC bookings and property reservations teams. • Minimise booking errors, operational clashes, and guest-impacting issues. Systems & Process Innovation • Champion technology adoption, automation, and process modernisation across the department. • Act as departmental lead for PMS, CRM, DMC booking systems, channel managers, and reporting tools. • Improve data integrity, reporting accuracy, and dashboard visibility across the commercial function. • Identify opportunities for AI and workflow efficiencies where practical and impactful. Team Leadership & Culture • Lead, mentor, and unify a multi-location team of approximately 20 people. • Build a culture of accountability, humility, collaboration, and continuous improvement. • Develop team capability, succession pipelines, and performance management frameworks. • Foster strong cross-departmental relationships across Operations, Finance, Sales, Marketing, and Camps. Who You Are This role is for a rare type of leader. You combine commercial sharpness with emotional intelligence. You understand revenue strategy and can simultaneously hold a team to account with genuine care and humility. You lead from the front without losing sight of the big picture. The ideal candidate will bring: • A humble, grounded leadership style with high emotional intelligence. • The maturity to delegate effectively and empower teams across geographies. • Calm, solutions-oriented thinking under pressure with high personal ownership. • Strong commercial and financial acumen — you understand the numbers and what drives them. • A structured, disciplined mindset with a bias for action and continuous improvement. • The ability to build trust, alignment, and momentum across departments and cultures. What You Bring Experience • 10+ years in luxury hospitality, safari operations, DMC environments, or high-end travel. • 5+ years in a senior leadership role managing multi-functional, cross-location teams. • Proven track record in reservations management, revenue/yield optimisation, and operational coordination. • Experience leading meaningful systems and process improvement initiatives. Technical Skills • Strong command of PMS systems, reservations platforms, DMC/travel systems, and channel management tools. • Advanced capability in reporting dashboards, data analysis, and commercial forecasting. • Financially literate with experience driving commercial performance against budget and KPIs. • Exposure to AI, automation, or workflow technology in a hospitality or travel context is a plus. Qualifications • Diploma or Degree in Hospitality Management, Tourism Management, Business, Commerce, or related field. Please forward applications to cameron@cedar-wood.co.za