Cedar Wood Recruitment is now recruiting for our client, a luxury 5 -star self-catering lodge situated in Mjejane Game Reserve for a Lodge Manager
We are looking for a multiskilled manager who is passionate about the hospitality industry, possess strong leadership skills, and thrive in a
dynamic environment to take over the management of the lodge.
This is a permanent live in position (not suitable for children or pets)
About position
Duties and responsibilities:
Guest services
• Coordinating guest check ins and outs efficiently
• Fostering a welcoming and friendly environment ensuring guests are comfortable during
their stay
• Ensuring a high level of guest satisfaction by tending to guest concerns and complaints
• Conducting game drives or arranging freelance guides for game drives when requested by guests
Lodge:
• Ensuring a high level of standards are always kept
• Arranging relieve staff when needed
• Managing of housekeeper and housekeeping duties
• Management of gardens, maintenance and general lodge upkeep
• Arranging and overseeing lodge maintenance projects when necessary
Administration
• Completing and sending month end reports
• Submitting salaries for payment each month
• Ordering and management of stock, consumables and lodge assets
Desired Experience & Qualification
Qualifications
• Hospitality Management Diploma or equivalent
• Valid First Aid qualification
• FGASA Level 1 (NQF 2)
• DEAT registered
• Valid PDP
Skills
The successful candidates must have:
• Strong leadership skills with the ability to motivate and inspire a diverse team.
• Excellent operational experience encompassing every aspect of Lodge Management including HR, Admin, FOH & Guest Experience
• Ability to receive instruction and follow thought as required.
• Excellent organizational and multitasking abilities to manage multiple priorities
effectively.
• Outstanding interpersonal and communication skills to interact with guests, staff and shareholders.
• Knowledge and experience of lodge operations.
• Proficiency in Excel & Word.
• Attention to detail, problem-solving skills, and the ability to work under pressure.
• Availability to work flexible hours as well as extra hours when required.
• Lead by example very important.
• Desire, drive, and experience to develop the lodge to its full potential.
• Ability to operate independently.
• Staff management experience.
Job Benefits:
• Housing on the premises
• NO PETS
• Valid candidates must be willing to relocate
• Work cycle 6 weeks on, 2 weeks off but candidate must be willing to be flexible with their leave cycle
Salary to be discussed in the interview, please send your expected salary and notice period when applying
Work cycle 6 weeks on and 2 weeks off, but candidates should be flexible with their leave cycle
Email updated cvs and supporting documents to admin1@cedar-wood.co.za