We are currently recruiting for an In-House Travel Consultant for a luxury Safari & Beach Lodge company based in Ballitto KZN.
Role Overview
Our client is seeking an experienced In-House Travel Consultant to manage and execute travel arrangements for guests visiting their portfolio of luxury safari and beach lodges. This role is commercially aware, detail-driven, and service-focused, supporting both direct guests and trade partners with flights, transfers, charters, and related logistics.
Key Responsibilities
- Quote, book, amend, and manage domestic and regional flights
- Arrange road transfers, air transfers, charters, and scenic flights
- Manage supplier relationships and negotiate preferred rates
- Apply margins and commissions in line with agreed pricing strategy
- Support reservations and sales teams to improve booking conversion
- Issue confirmations, vouchers, and travel documentation
- Proactively manage flight changes, delays, and guest disruptions
- Maintain accurate booking, invoicing, and reconciliation records
- Ensure all travel arrangements align with company brand standards
- Assist with reporting on travel revenue and performance
- Provide professional, timely, and personalized guest communication.
- Maintain accurate records, confirmations, and supplier documentation.
Required Skills & Experience
- Minimum 3–5 years’ experience as a Travel Consultant
- Strong knowledge of Southern and East African travel logistics
- Experience with luxury, safari, or tailor-made travel preferred
- Proven experience quoting and issuing flights and transfers
- Familiarity with airline fare structures and routing logic
- Proficiency in MS Office and travel booking systems
- Excellent written and verbal communication skills
Personal Attributes
- Highly organized with strong attention to detail
- Commercially aware and solution-oriented
- Calm and professional under pressure
- Guest-focused with strong service ethics
- Collaborative team player
Working Arrangements & Offer
Our client offers a supportive team environment, exposure to luxury hospitality operations, and market-related remuneration aligned with experience.
To apply, forward a comprehensive CV, proof of all qualifications as well as references to
ronel@cedar-wood.co.za or contact 0826729782
Only shortlisted candidates will be contacted.