Permanent
Namibia
Posted 1 day ago
We are seeking an experienced Front Office Manager to oversee guest services and front-of-house operations at our client a 5* Lodge based in the Zambezi Region Namibia.
The ideal candidate is detail-oriented, calm under pressure, and passionate about delivering seamless safari hospitality.
Important Information
- This is a live-in role at a remote safari lodge
- Accommodation and meals provided while on duty
- Roster cycles discussed during interview stage
- Roster cycles and leave structure will be discussed during interviews
- Weekend, public holiday, and peak-season work is required
Key Responsibilities
- Manage reservations, check-ins, and check-outs
- Lead and train front office staff
- Coordinate guest itineraries and internal communication
- Manage billing, cash-ups, and reporting
- Handle guest feedback and special requests
- Align front office operations with safari schedules
Requirements
- 3–5 years’ front office management experience in a lodge or luxury hotel
- Strong systems, admin, and people-management skills
- Guest-centric and highly organized
To apply, forward comprehensive CV, proof of Namibian citizenship, proof all qualifications as well as full references to ronel@cedar-wood.co.za
Only shortlisted candidates will be contacted, if you don’t get feedback within 7 days, please regard your CV as not shortlisted.