The Maintenance Manager is responsible for the overall upkeep, repair, and smooth functioning of all lodge facilities. The role ensures a safe, efficient, and comfortable environment for guests and staff by overseeing maintenance operations, leading the technical team, and implementing preventative and routine maintenance programmes. The manager will coordinate with internal departments, manage contractors, control budgets, and ensure compliance with safety and environmental standards.
Key Responsibilities
- General Maintenance Operations
- Conduct regular inspections of the lodge and grounds.
- Oversee routine maintenance in rooms, public areas, kitchens, and staff spaces.
- Plan and supervise repairs, renovations, and construction projects.
- Respond to emergencies quickly (e.g., power outages).
- Implement preventative maintenance schedules.
- Manage departmental budgets, expenses, and activity logs.
- Ensure correct use and care of equipment.
- Build and maintain relationships with contractors and service providers.
- Drive cost-saving and energy-efficient initiatives.
- Guest Interaction
- Respond promptly to guest maintenance requests.
- Maintain confidentiality and security of guest information and property.
- Uphold hotel service standards when interacting with guests.
- Act as duty manager when required
- Team Leadership
- Lead, supervise, and train Maintenance Technicians and Handymen.
- Provide guidance, coaching, and skills development.
johan@cedar-wood.co.za