We are Searching for an energetic and enthusiastic FIELD GUIDE & FRONT OF HOUSE COUPLE to join a luxury private lodge collection in the Greater Kruger Park area.
If you thrive in a high‑end safari environment and love delivering world-class safari experiences, this is an opportunity you do not want to miss.
Field Guide – Level 2 Full Trails
Will form part of the Guiding and Tracking team and will provide world-class game drives and bush walks to our guests.
Key Responsibilities:
- Partner with your Tracker and the Lodge Management team to ensure our guests have a world-class safari experience
- Take your guests on game drives and bush walks
- Along with the team, host meals with our guests
- From time to time, you may be required to assist with maintenance around the lodge.
Personal Skills:
- Guest-centric
- Solutions orientated
- Ability to work independently and as part of a team
- Ability to build rapport with your Tracker and the Guiding team
Qualifications and Requirements:
- Minimum 5 years’ experience in leading game drives and bush walks in a high-end, luxury safari environment
- DEAT
- FGASA Level 2 Full Trails
- First Aid
- Advanced rifle handling
- Valid PDP License
- Clear criminal record
- SAPS competency
- All legal requirements
Position details:
- This is a permanent position with a cycle of 6 weeks on and 2 weeks off.
- Accommodation, meals (while on duty) and uniform will be provided by the company.
- Guide’s basic salary – R 15 000 per month + contributions to provident fund and medical aid.
Front of House
Will be responsible for working with the Lodge Management team and the Front of House team to ensure a world-class guest experience.
Key Responsibilities:
- Guest check-ins and check-outs
- Guest orientation
- Room checks
- Assisting in the curio shop
- Hosting
- Performing reception and administrative duties
- Daily and month-end finance related duties
- Assisting with deliveries, invoicing and stocktaking
- Ad-hoc duties as required
- Providing timeous support and communicating with other departments
- Upholding the brand and overall operational standards
Personal Skills:
- Excellent communication
- Strong problem-solving skills
- Time management
- Guest-centric
- Decisive
- Meticulous
- Leadership
- Team player
Technical Skills:
- Excellent command of the English language
- Computer literate
- Basic accounting and/or bookkeeping skills
- Finance systems experience
- Reservation systems experience (eRes is preferable)
Qualifications and requirements:
- Minimum 3 – 5 years’ experience in a Front of House position
- Must have experience working in a high-end luxury safari environment
- Proven track record of delivering services to high-end hospitality guests
- Relevant hospitality related qualification
Position details:
- This is a permanent position with a cycle of 6 weeks on and 2 weeks off.
- Accommodation, meals (while on duty) and uniform will be provided by the company.
- FOH’s basic salary – R 10 000 – R 13 000 per month (depending on experience) + contributions to provident fund and medical aid.
To apply, Email your CV in Word format, a recent head and shoulders photo and references to:
jacques@cedar-wood.co.za