Management Couple Limpopo (salary neg)

Permanent
Limpopo
Posted 3 weeks ago

VACANCY

Management Couple

Lodge Manager & Head Field Guide
Administration & In-House Manager

Overview

A luxury safari lodge within a premier private game reserve in Limpopo, South Africa, seeks an experienced and dynamic Management Couple to oversee all lodge operations and deliver exceptional guest experiences.

These roles require a strong combination of leadership, hospitality expertise, financial acumen, operational excellence, and outstanding guest-focused service. Integrity, professionalism, dedication, reliability, and discretion are fundamental to both positions.

Core Competencies Required (Both Roles)

Leadership & Interpersonal Skills

  • Team Leadership: Ability to motivate, train, mentor, and manage staff across all departments. Includes goal setting, performance management, and conflict resolution.

  • Communication: Excellent verbal and written communication skills with guests, staff, and senior management; strong listening skills essential.

  • Problem Solving: Practical, calm, and creative approach to guest requests, complaints, and operational challenges.

  • Cultural Awareness & Adaptability: Ability to work effectively with international guests and a diverse team of staff.

Business & Financial Skills

  • Financial Literacy: Sound understanding of revenue management, expense control, invoicing, and reporting.

  • Administration: Strong working knowledge of the MS Office Suite.

  • Cost Control & Procurement: Monitoring lodge purchases, expenses, stock control, and supplier management.

Operational & Technical Requirements

Operations Management

  • Oversight of daily lodge and office operations, including:

    • Front of house

    • Housekeeping

    • Kitchen and food & beverage

    • Maintenance

    • Guiding operations

    • Lodge procurement

  • Supervision and coordination of all departments to ensure smooth operations and high service standards.

  • A Diploma in Hospitality Management will be advantageous.

Technical Proficiency

  • Working knowledge of reservations systems, POS systems, and lodge communication hardware and software.

Strategic Planning

  • Ability to compile operational plans, project plans, and oversee effective implementation.

Attention to Detail

  • High level of accuracy in reservations, stock, guest preferences, staff management, and service delivery.

Delegation

  • Ability to allocate responsibilities effectively, empowering staff while managing workloads efficiently.

Discretion & Confidentiality

  • Handling of sensitive guest and business information with professionalism and strict confidentiality.

Customer Service & Hosting

  • Passion for delivering exceptional, personalised guest experiences.

  • Strong hosting presence with a solid understanding of food, beverage, and service standards.

Head Field Guide Responsibilities (He)

Key Qualities & Skills

  • Guiding Expertise: Extensive bush and wildlife knowledge with strong practical guiding ability.

  • Guest Experience: Acts as the key link between guests and the natural environment, ensuring engaging, educational, and safe safari experiences.

  • Communication: Ability to present information clearly and engagingly to diverse audiences.

  • Passion & Enthusiasm: Genuine love for guiding, conservation, and the natural world.

  • People Skills: Patient, respectful, empathetic, and professional manner with guests.

  • Adaptability: Flexible approach to changing conditions such as weather, guest abilities, and expectations.

  • Guest Management: Skilled at managing group dynamics and diverse personalities.

  • Knowledge Base: Strong understanding of fauna, flora, ecology, geology, history, and culture.

  • Safety: Primary responsibility for guest safety, including proactive risk management.

  • Professionalism & Integrity: Reliable, punctual, accountable, and ethical at all times.

  • Organisation & Time Management: Effective planning of logistics, schedules, equipment, and activities.

Required Qualifications & Certifications (He)

  • Valid Driver’s Licence & PDP

  • First Aid Level 1 (minimum)

  • FGASA Level 1 (minimum) – FGASA Level 2 advantageous

  • Valid Snake Handling Certificate

Administration & In-House Manager Requirements (She)

  • Valid Driver’s Licence & PDP

  • First Aid Level 1 (minimum)

  • Strong administration, guest relations, and operational support skills

Package & Benefits

  • Live-in position: Accommodation, meals, and uniforms provided

  • Salary: Negotiable, commensurate with experience and qualifications

  • Start Date: Negotiable

    • Preferred options: 1 March 2026 or 1 April 2026

Job Features

Job Category

Management Couples

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