Permanent
North West
Posted 2 days ago
Management Couple – Luxury Lodge, North West
A prestigious 5‑star lodge in the North West is seeking an experienced, dynamic Management Couple to join the team. This role requires a hands‑on, guest‑centric duo with strong operational capability, excellent hosting skills, and the ability to lead a diverse team in a remote, high‑end safari environment.
Minimum Requirements (Both Applicants)
- Minimum 5 years’ experience in luxury 5‑star lodges or similar high‑end hospitality environments
- Valid driver’s licence and own reliable transport
- Strong leadership ability with proven experience managing teams and workflows
- Confident decision‑makers who can think creatively and act quickly
- Self‑motivated, able to work independently without constant supervision
- Warm, engaging, and outgoing personalities — must enjoy hosting and interacting with guests
- Fluent in English (spoken and written)
Role Requirements
For Him
- FGASA Level 1 (Level 2 preferred) with all guiding qualifications up to date and paid
- Full Trails (advantageous but not essential)
- Valid First Aid Level 1
- Strong general maintenance and vehicle maintenance skills
- Excellent hosting and guest‑interaction abilities
- Basic HR knowledge
For Her
- Exceptional hosting and guest‑relations skills
- Strong administrative capability with excellent organisational skills
- Solid understanding of lodge operations; all‑rounder experience advantageous
- PAN system knowledge (essential)
- Computer literacy, including MS Office
- Basic HR knowledge
- Fluent in English (spoken and written)
Package & Benefits
- Market related
- Accommodation provided
- Food allowance
- 6 weeks on / 2 weeks off rotation
- 21 days annual leave
- Uniform provided
- Provident Fund (after 3 months)
- 13th cheque (performance‑based)