Description
Cedar Wood Recruitment is now recruiting for a Management Couple to join the team at an exclusive private lodge in the North West Province.
Requirements: Qualifications, Skills, Knowledge, Experience
*At least 5 years’ experience in 5-star properties
*Own transport
*Valid driver’s license
Him
· FGASA Level 1 (Level 2 preferred)
· All guiding qualifications up to date and paid
· Full Trails Guide (advantageous)
· First Aid Level 1
· Strong maintenance skills
· Strong vehicle maintenance skills
· Strong hosting skills
· Fluent in English (spoken & written)
· Basic HR knowledge
Her
· Strong hosting skills
· All-round knowledge of all departments (advantageous)
· PAN knowledge (a must)
· Competent and confident using MS Office Suite
· Basic HR knowledge
· Strong admin skills
· Fluent in English (spoken & written)
Key Performance Areas
Broad overview and example of performance areas (not limited to)
· Management of lodge
· Guest services
· Administration
· Welcome and check in guests
· Manage reservations, cancellations and guest communications
· Co-ordinate guest activities, bush experience and special occasions
· Supervise Front-of House, Housekeeping
· Prepare rosters and oversee daily tasks
· Manage stock control/lodge consumables and inventory
· Monitor infrastructure conditions and co-ordinate with Maintenance
· Oversee financial processes, including guest billing/petty cash and invoicing
· Ensure booking accuracy
· Procurement
· Proficient use of Microsoft Outlook, Word and Excel
· Assist in Lodge Marketing & Social Media updates
· Staff management: Lodge and field
· Oversee and manage maintenance: infrastructure, gardens, vehicles, general
· Guest hosting
· Guiding with Big 5 expertise
· Ensure operational readiness of equipment
Personal/Professional Attributes
· Good team player
· Strong leadership skills
· Good time management skills
· Good organisation and administration skills
· Creative out of the box thinking
· Good use of initiative
· A problem solver – must be able to think on their feet
· Ability to manage and cope with pressure in a positive and constructive manner
· Comfortable and skilled in working independent without supervision and being monitored
· A well-adapted peoples person with outgoing personalities
· Strong guest-centred abilities while being relaxed and confident in entertaining guests
· Excellent communication skills, both verbal and written
· Strong personal values system
Remuneration and Package
· Salary R45,000
· Accommodation
· Food