Permanent
Limpopo
Posted 23 hours ago
📌 Job Specification: Lodge Anchor – High-End Game Lodge, Limpopo
Overview
An exclusive, intimate luxury game lodge in the Limpopo province is seeking a professional and highly organised Lodge Anchor to support daily lodge operations and ensure seamless guest experiences. This role is central to maintaining the lodge’s high standards, coordinating departments, and providing exceptional hospitality in a remote, high-end safari environment.
Key Responsibilities
- Guest Hosting & Front-of-House
- Welcome guests on arrival and manage check‑ins and check‑outs
- Provide warm, attentive hosting throughout the guest stay
- Handle guest requests, special arrangements, and activity coordination
- Administration & Office Management
- Daily lodge administration, filing, and communication
- Manage emails, reservations, and guest documentation
- Assist with financial administration (petty cash, invoices, stock sheets)
- Operational Coordination
- Liaise with housekeeping, kitchen, maintenance, and guiding teams
- Conduct room checks to ensure 5★ standards
- Oversee stock control, ordering, and consumption tracking
- Support management with operational planning and reporting
- Guest Experience & Activities
- Assist with activity scheduling, transfers, and guest logistics
- Provide information on lodge offerings, wildlife, and the surrounding area
- Step in to support other departments when required
- Professional Representation
- Uphold the lodge’s brand, values, and guest service standards
- Maintain a calm, solution‑driven approach in a remote environment
Requirements
- Minimum 2 years’ experience in a 4★ or 5★ lodge environment
- Strong administrative and organisational skills
- Excellent verbal and written English communication
- Computer literate (MS Office, email, lodge systems advantageous)
- Understanding of lodge operations and departmental workflows
- Professional, guest‑focused, and service‑driven
- Valid driver’s licence (advantageous)
- Grade 12
Personal Attributes
- Warm, confident, and polished in guest interactions
- Highly organised with strong attention to detail
- Able to multitask and remain calm under pressure
- Team player with a positive, proactive attitude
- Mature, reliable, and comfortable living in a remote lodge setting
Package
- Salary: Based on experience
- Live‑in accommodation provided
- Meals and other benefits discussed with shortlisted candidates
Ideal Candidate Profile
- Passionate about hospitality and guest service
- Comfortable working independently and supporting multiple departments
- Committed to maintaining high standards in a luxury lodge environment
- Looking for long‑term growth within a reputable lodge team
- Please forward applications to cameron@cedar-wood.co.za