We are looking for a detail-oriented and commercially minded OTA Administrator to
support the online distribution strategy across our portfolio of properties. This role is
responsible for managing OTA platforms, ensuring rates and availability are accurate,
maintaining property content, and supporting revenue growth through effective
channel management. The ideal candidate will have a strong understanding of
hospitality distribution, excellent attention to detail, and the ability to work closely
with Revenue, reservations, Sales, and Operations teams.
Key Responsibilities
OTA & Distribution:
▪ Manage and maintain OTA platforms including Booking.com, Expedia, Hotelbeds,
and other distribution partners.
▪ Ensure rates, inventory, restrictions, and availability are loaded accurately across
all channels.
▪ Monitor rate parity and identify any discrepancies between direct and third
party booking channels.
▪ Assist with implementing promotional offers, campaigns, and visibility
programmes across OTA platforms.
▪ Support the Revenue Team in executing pricing and distribution strategies.
Content Management
▪ Maintain accurate property information, room descriptions, policies, amenities,
and images across all online channels.
▪ Ensure property listings remain up to date and aligned with brand standards.
▪ Work with Operations and Marketing teams to update content when required.
▪ Monitor property visibility and ranking performance on OTA platforms.
Reporting & Analysis
▪ Compile daily, weekly, and monthly reports on OTA production and
performance.
▪ Track occupancy, revenue contribution, booking trends, and channel
performance.
▪ Identify opportunities to improve visibility, conversion, and revenue generation.
Assist with competitor and market analysis.
Requirements
▪ Previous experience in hospitality, reservations, revenue management, e
commerce, or OTA administration.
▪ Good understanding of online distribution channels and hotel booking platforms.
▪ Strong administrative and organisational skills.
▪ Excellent attention to detail and accuracy.
▪ Strong Excel and reporting skills.
▪ Ability to work independently while managing multiple properties and deadlines.
▪ Strong communication and relationship-building skills.
Salary range- R20k-R25k CTC
Email- calista@cedar-wood.co.za