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- Valid Driver’s license
- Minimum 2 years working experience in 4*or 5* lodge environment
- Tourism/hospitality qualifications
- Food & Beverage Experience
- Computer literate essential + knowledge of bookings systems
- Administrative skills and experience
- Hosting experience and service
- Attention to detail
- Some marketing knowledge or experience
- Valid Driver’s license & PDP
- Minimum 1 years guiding experience
- Good general bush knowledge of Lowveld area (minimum FGASA level 1 or equivalent knowledge)
- Specialty knowledge of birds/trees a bonus
- Hosting experience and service
- General maintenance skills and experience
- Land management experience (knowledge of land maintenance and invasive species removal, etc.)
- First Aid
- Good references from all previous employers.
- Fluent in English – Afrikaans/African language helpful but not necessary
- Own vehicle
- South African residency.
Job Features
A beautiful and intimate family-owned 4* mountain nature reserve near Nelspruit / Mbombela is looking to recruit an energetic and enthusiastic support couple (FOH/Lodge Anchor position and Field guide...
- Partner with your Tracker and the Lodge Management team to ensure our guests have a world-class safari experience
- Take your guests on game drives and bush walks
- Along with the team, host meals with our guests
- From time to time, you may be required to assist with maintenance around the lodge.
- Guest-centric
- Solutions orientated
- Ability to work independently and as part of a team
- Ability to build rapport with your Tracker and the Guiding team
- Minimum 5 years’ experience in leading game drives and bush walks in a high-end, luxury safari environment
- DEAT
- FGASA Level 2 Full Trails
- First Aid
- Advanced rifle handling
- Valid PDP License
- Clear criminal record
- SAPS competency
- All legal requirements
- This is a permanent position with a cycle of 6 weeks on and 2 weeks off.
- Accommodation, meals (while on duty) and uniform will be provided by the company.
- Guide’s basic salary - R 15 000 per month + contributions to provident fund and medical aid.
- Guest check-ins and check-outs
- Guest orientation
- Room checks
- Assisting in the curio shop
- Hosting
- Performing reception and administrative duties
- Daily and month-end finance related duties
- Assisting with deliveries, invoicing and stocktaking
- Ad-hoc duties as required
- Providing timeous support and communicating with other departments
- Upholding the brand and overall operational standards
- Excellent communication
- Strong problem-solving skills
- Time management
- Guest-centric
- Decisive
- Meticulous
- Leadership
- Team player
- Excellent command of the English language
- Computer literate
- Basic accounting and/or bookkeeping skills
- Finance systems experience
- Reservation systems experience (eRes is preferable)
- Minimum 3 – 5 years’ experience in a Front of House position
- Must have experience working in a high-end luxury safari environment
- Proven track record of delivering services to high-end hospitality guests
- Relevant hospitality related qualification
- This is a permanent position with a cycle of 6 weeks on and 2 weeks off.
- Accommodation, meals (while on duty) and uniform will be provided by the company.
- FOH’s basic salary - R 10 000 – R 13 000 per month (depending on experience) + contributions to provident fund and medical aid.
Job Features
We are Searching for an energetic and enthusiastic FIELD GUIDE & FRONT OF HOUSE COUPLE to join a luxury private lodge collection in the Greater Kruger Park area. If you thrive in a high‑end s...
Job Features
We are now recruiting for a Camp Manager for a luxury safari lodge based in the Eastern Cape close to Grahamstown and Port Elizabeth Salary R 20 000 to R 25 000 live in Diploma or degree in hospitalit...
Job Features
Senior Sous Chef – Luxury Game Lodge (Northwest Province) R25,000 Are you a passionate and experienced culinary professional with a love for the wild? Do you thrive in creating exceptional dining ex...
- Tight stock control
- Elimination of shrinkage and stock losses
- Accurate daily cash-ups and reconciliations
- Strong staff supervision and training
- Maintaining a clean, efficient, family-friendly environment
- Full control of food, beverage, and alcohol stock
- Strict management of bar storeroom and key control
- Implementation of FIFO stock rotation principles
- Weekly and monthly stock takes (bar, kitchen, operational equipment)
- Investigation of stock variances
- Reduction of shrinkage and losses
- Capturing and managing stock on the CIMSO system
- Procurement of food and beverages within approved budgets
- Supplier liaison and order control
- Daily reconciliation of cashless transactions
- Accurate daily cash-ups
- Invoice capturing and expense control
- Cost of Sales (COS) calculations
- Expense allocation to correct accounts
- Menu costing and recipe capturing on KIMSO
- Monitoring profitability of menu items
- Hands-on daily management of restaurant and bar
- Supervision of waitresses and barmen
- Coordination with kitchen staff and chefs
- Training staff on:
- Service standards
- Stock handling procedures
- Hygiene and cleanliness
- System usage and accountability
- Ensuring service efficiency and guest satisfaction
- Maintaining high cleanliness standards in:
- Restaurant
- Bar
- Kitchen
- Public toilets
- Restaurant and bar area
- Public restrooms
- Garden areas
- Putt-putt course
- Table tennis and chess areas
- Tennis court area
- Professional interaction with guests and patrons
- Handling guest concerns promptly and professionally
- Creating a welcoming, family-friendly atmosphere
- Supporting occasional entertainment or special events
- 3- 5 years restaurant management experience
- Strong stock control background
- Experience reducing stock losses and shrinkage
- Understanding of Cost of Sales and basic financial reporting
- Experience with stock/financial systems (KIMSO advantageous)
- Strong reconciliation and cash-up skills
- Menu costing and recipe management knowledge
- Staff training and supervision ability
- High level of integrity and accountability
- Hands-on leadership style
- Detail-oriented and financially disciplined
- Strong organisational skills
- Practical problem-solver
- Firm but fair leadership approach
- Trustworthy and accountable
- Comfortable working in a live-in reserve environment
- Market related Salary on offer - DOE
- Single accommodation unit included
- Water and electricity included
- 13th cheque after 12 months of service
- Live-in position within reserve environment
Job Features
We are recruiting for a Family Restaurant situated within Mabula Game Reserve, serving owners, timeshare guests, and visitors. We are seeking a Hands-on Restaurant Manager who will be fully present an...
Job Features
We are now recruiting for our client, a 4* star Lodge and Spa based in Magaliesburg, Gauteng for a Reservations Manager Job Purpose To oversee and manage the reservations department, ensuring optimal ...
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Relevant qualification in Hospitality
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Minimum 3–5 years’ experience in hospitality, with management experience preferred.
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Strong leadership, financial, and operational management skills.
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Excellent communication and guest service abilities.
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Computer literacy and knowledge of reservation systems.
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Ability to work flexible hours and, where required, live on-site.
- Salary R 15 000 to R 18 000 DOE
Job Features
We are now recruiting for our client, a luxury 5* lodge based in the Eastern Cape for a Lodge Manager The Lodge Manager will be responsible for the overall operation, guest experience, and financial p...
Job Specification
Position Title: Front Office Manager
Department: Front Office Reporting To: General Manager Employment Type: Full-TimeRole Overview
The Front Office Manager is responsible for overseeing all front office operations to ensure exceptional guest experiences, operational efficiency, and strong interdepartmental coordination. This role combines operational leadership, guest relations, revenue optimisation, financial oversight, and team management. The successful candidate will uphold high hospitality standards while actively driving occupancy, revenue growth, and service excellence.Key Responsibilities
1. Guest Service & Front Office Operations
- Deliver a professional, welcoming guest experience from arrival to departure.
- Oversee efficient and accurate check-in and check-out procedures.
- Manage guest inquiries, requests, and complaints promptly and professionally.
- Supervise reservations, room allocations, and guest registration processes.
- Ensure seamless coordination of guest services across departments.
- Maintain high customer satisfaction standards and confidently manage challenging guest situations.
- Act as Duty Manager when required.
2. Staff Management & Development
- Lead, supervise, and support front office team members (reception and guest services).
- Prepare duty rosters and manage departmental workflow.
- Conduct regular team meetings and structured training sessions.
- Coach and develop staff to enhance performance and service standards.
- Manage performance reviews and disciplinary procedures when necessary.
- Oversee departmental payroll administration.
3. Communication & Coordination
- Serve as the primary liaison between guests, operational departments, and senior management.
- Facilitate clear and effective communication across all departments.
- Coordinate service delivery to ensure smooth daily operations.
4. Financial & Administrative Management
- Monitor daily financial transactions and prepare daily revenue reports.
- Manage and control departmental budgets.
- Balance and reconcile cash transactions and petty cash.
- Submit weekly invoices and financial documentation to the finance department.
- Conduct monthly reconciliation of card transactions.
- Ensure accurate and timely completion of all reports and administrative tasks.
- Ensure procurement activities remain within approved budgets.
5. Revenue & Reservations Management
- Monitor direct rental and hospitality industry trends.
- Manage forecasting, pricing strategies, promotional offers, and revenue targets.
- Maintain a thorough understanding of rate structures and online booking platforms.
- Optimise occupancy through effective reservation management and yield control.
- Identify opportunities to enhance room revenue and guest spend.
6. Compliance & Operational Control
- Ensure compliance with company policies, procedures, and operational standards.
- Audit and monitor cash-handling procedures.
- Respond effectively to emergencies and operational challenges.
- Maintain awareness of applicable operational rules and safety regulations.
7. Digital & Pre-Arrival Communication
- Review and update property information across online platforms.
- Maintain accurate, professional pre-arrival communication documentation.
- Ensure digital communication with guests is consistent and aligned with brand standards.
Internal & External Liaison
Works closely with:- Reception
- Housekeeping
- Maintenance
- Security
- Entertainment / Guest Activities
- Finance Department
- Senior Management
Skills & Technical Requirements
- Strong knowledge of Property Management Systems (PMS).
- Understanding of timeshare processes, exchanges, and related principles (where applicable).
- Proficiency in Microsoft 365 (Word and Excel required; Publisher advantageous).
- Familiarity with digital communication platforms (e.g., WhatsApp Business).
- Strong administrative and reporting capabilities.
- Sound financial literacy for reporting and reconciliations.
- Ability to manage departmental budgets effectively.
- Knowledge of reservations systems, forecasting, and booking platforms.
- Understanding of hospitality rate structures and revenue strategies.
- Proven team management capability, including scheduling and disciplinary procedures.
Qualifications & Experience
Required:- Relevant experience in hospitality or front office management.
- Health & Safety Certification.
- First Aid Certification.
Personal Attributes
- Professional appearance and high personal presentation standards.
- Strong leadership presence with excellent interpersonal skills.
- Calm, solution-oriented approach under pressure.
- Excellent organisational and time-management skills.
- Ability to handle emergencies and difficult situations with professionalism.
- Respectful and collaborative leadership style aligned with organisational values.
Job Features
Job Specification Position Title: Front Office Manager Department: Front Office Reporting To: General Manager Employment Type: Full-Time Role Overview The Front Office Manager is responsible for overs...
Job Features
We are looking for a highly organised, detail-obsessed professional to manage the day-to-day guest and reservations flow of our clients Route 62 & Cape Town property. We Don’t Need Help. We Need...
Job Features
Property Reservations Executive – Job Specification About the Property This luxury safari destination is situated on the edge of the Kruger National Park within the world‑renowned Sabi Sand Nature...
- Matric
- Preferably FGASA level 2, a minimum FGASA level 1
- 3 years of relevant big 5 experience
- Valid First Aid certificate
- Valid Professional Driving Permit (PDP)
- Rifle competency is essential
- Advanced Rifle Handling qualification
- Viewing Potentially Dangerous Animals (VPDA)
- English literacy level: Must have an excellent command of the English language including reading writing. and speaking
- An empathetic appreciation of the needs of all guests
- Excellent communication and interpersonal skills
- Demonstrate attention to detail and be guest-and service-oriented
- Be a proactive, positive team player
- Very good mannerisms and etiquette
- Be energetic and enthusiastic
- Strong work ethic, ability to work long and flexible hours
- Physically fit, sober habits and in good health
- Good time management skills
- Ability to follow instructions
- Demonstrate sound crisis and emergency management
Job Features
A private Big Five game reserve in the Greater Kruger area is currently looking for an experienced Field Guide. Responsibilities will be focused on the guest’s safari experience including gam...
- Matric
- FGASA level 2 or higher
- Lead trails qualification
- First Aid level 2 (Minimum)
- NDT registered
- Handle and use of a Manually Operated Rifle, shotgun, and Carbine for Business Purposes -SAQA ID 123519
- Valid Advanced Rifle Handling qualification is essential
- Minimum 5 years of "Big 5" African Safari guiding experience
- Minimum 2 years of assistant head guide or head guide experience is essential
- English literacy level: Must have an excellent command of the English language including reading, writing and speaking
- Valid driver's license and PDP
- Computer literacy level: Use of Microsoft office (Word, Excel, and Outlook) and internet
- Managerial, organisational, and decision-making skills
- Excellent interpersonal skills
- Demonstrate attention to detail and be guest- and service-oriented
- Be a hard-working, problem-solving multi-tasker
- Able to work independently and practice effective time management
- Be a proactive and positive team player
- Be energetic and enthusiastic
- Have a strong work ethic and the ability to work long and flexible hours
- Have an empathetic appreciation of the needs of all guests
- Demonstrate sound crisis and emergency management
- Excellent conflict management
- Physically fit, sober habits and in good health
- The Head Guide will guide guests on average no less than 70% of the average guide over the course of the year
- Ensure efficient and effective product delivery by all guides, as defined by the company
- Communicate daily with the General Manager regarding all camp guest and staff matters, daily operations, staff issues, vehicle issues and any shared staff service requirements
- Foster a warm, welcoming, and relaxing atmosphere for all guests to maximize guest enjoyment
- Co-ordinate on-going training and unit standard maintenance of all guides’ qualifications and certifications, in conjunction with the Human Resources Manager and General Manager
- Assist in any emergency in the field or at any of the camps
- Work with the Operations Manager on all guides performance matters, safari policy implementation and standard operating procedures
- As a senior member of staff, the Head Guide may be required to assist and take leadership under these circumstances: This could include but is not limited to fires (in camp and/or in the field), medical emergencies, passive and / or logistical support to the APU and active support of environmental activities
Job Features
A private Big Five game reserve in the Greater Kruger area is currently looking for an experienced Head Guide with strong leadership skills to be responsible for management, co-ordination and supervis...
- Live in position
- Salary R 12 500 -R 14 000 DOE
- 3 weeks on 1 week off
- Uniform will be provided.
- Includes meals while on duty.
- Must have own reliable transport. (Not negotiable)
- The person will report directly to the General Manager
- Hosting of guests at the lodge
- Check in and check out guests.
- Stock control and orders in the various departments
- Work closely with the lodge manager
- Room checks before guests arrive
- Formal Qualification
- A qualification in hospitality management
- An excellent communicator
- Must be able to manage staff
- Minimum of 2 years' work experience in a 4/5-star lodge (Not negotiable)
- Must have valid driver's license and own vehicle (Not negotiable).
- Must be computer literate and have excellent admin skills
- Must have a good eye for detail
- Must have a good work ethic.
- Must be able to manage the lodge when the lodge manager is on leave.
Job Features
We are now recruiting for our client, a small 10 sleeper lodge based in North-West for an Assistant Manager Start date: 1 April 2026 Live in position Salary R 12 500 -R 14 000 DOE 3 weeks on 1 week of...
- The candidate must have reservation and accounting skills and experience
- Live out position (Work from home)
- Preferably living on Joburg or Pretoria
- All necessary office equipment will be supplied (laptop, cell phone, printer etc.)
- Will be required to travel to the lodge as and when required
- Salary – R20 000 – R25 000
Job Features
We are now recruiting for our client, a small intimate lodge based in Northwest for a Reservations/Admin candidate This is a remote work from home position The candidate must have reservation and acco...
Job Features
Description Cedar Wood Recruitment is now recruiting for a Management Couple to join the team at an exclusive private lodge in the Limpopo Province. Requirements: Qualifications, Skills, Knowledge, Ex...
- JOB PURPOSE
- SCOPE
- KEY RESPONSIBILITIES
Job Features
JOB TITLE: Reserve Manager DEPARTMENT: Management JOB PURPOSE To oversee the comprehensive management and operations of a private game reserve, ensuring exceptional standards in m...
Job Features
Job Title: Finance Manager (Remote) Job Summary We are looking for an experienced Finance Manager to oversee the financial operations for our group of game lodges. This is a fully remote positi...
Job Features
A Lodge, located in the Central Drakensberg, is seeking an energetic and professional Assistant Manager & Guest Liaison to join their team. The position entails: – ...
Job Features
Head Chef Department: Kitchen Reports to: General Manager Location: Remote Safari Lodge, Namibia Salary: R16,000 (live-in role with accommodation and meals provided) Join Our Team We’re seeking ...
Executive Housekeeper
Department: Housekeeping Reports to: General Manager Location: Remote Safari Lodge, Namibia Salary: R15,000 (live-in role with accommodation and meals provided) The Opportunity Join our luxury safari lodge in Namibia as Executive Housekeeper and lead a team to deliver exceptional cleanliness and presentation standards. You'll oversee daily operations, manage budgets, and drive quality control in a dynamic and picturesque setting. Key Responsibilities: - Lead and manage housekeeping team to maintain immaculate guest rooms and public areas - Set and uphold luxury standards for cleanliness and presentation - Manage budgets, stock control, and procurement - Train, motivate, and develop housekeeping staff - Conduct room inspections and quality audits - Collaborate with Front Office and Maintenance teams - Ensure health, safety, and hygiene compliance Requirements: - 3–5 years' senior housekeeping experience in luxury hospitality - Strong leadership and organisational skills - High attention to detail and quality control - Knowledge of cleaning chemicals, linen, and equipment management Advantages: - Diploma in Hospitality Management or Hotel Operations - Leadership or supervisory training - Luxury brand standards or QA auditing training The Lodge Our remote safari lodge offers a unique lifestyle in Namibia's stunning wilderness. Roster cycles and leave structure will be discussed during interviews. Weekend, public holiday, and peak-season work is required.Job Features
Executive Housekeeper Department: Housekeeping Reports to: General Manager Location: Remote Safari Lodge, Namibia Salary: R15,000 (live-in role with accommodation and meals provided) The Opportunity J...
