EXCELLENT CAREER OPPORTUNITY! Cedar Wood Recruitment is now recruiting for an Assistant Lodge Manager for an exclusive private lodge in the Western Cape. The scope and general purpose of this role is to oversee and manage the day-to-day operations of a 5-star lodge, ensuring that guests receive top-notch service and that the lodge runs efficiently. The ideal candidate will have a strong background in restaurant management. * Please note that, due to the location to nearby towns, the position does not necessarily include live in accommodation. Further information will be shared at the interview. Requirements: Qualifications, Skills, Knowledge, Experience Strong background in restaurant management 3-4 years’ work experience in a well-recognised five-star hotel or lodge Understanding of and experience in a Food and Beverage related position Management experience Computer literate Excellent attention to detail Key Performance Areas Ensure exceptional guest service and satisfaction Handle guest complaints and resolve issues promptly Oversee concierge services and coordinate special guest requests Welcome and check-in guests, ensuring a warm and personalised experience Conduct performance evaluations and provide ongoing training and development Foster a positive and motivated work environment among the staff Creating an exceptional fine dining experience that embodies excellence Consistent on-the-job training: Food & Beverage staff Ensure that food always meets the utmost standard of excellence in terms of quality On-the-job training: Service staff. Oversee daily operations of the lodge, ensuring smooth and efficient functioning Implement and maintain standard operating procedures Oversee inventory management and procurement processes Ensure the lodge is well-maintained, neat and clean Coordinate with maintenance teams for regular upkeep and repair of facilities Implement sustainability and eco-friendly practices Build and maintain strong relationships with guests to encourage repeat business Collect and analyse guest feedback to improve services and facilities Oversee the planning and execution of events and activities for guests Conduct regular inspections to ensure compliance with 5-star standards Develop long-term strategies for the growth and development of the lodge Implement innovative ideas to enhance guest experiences and lodge offerings. Manage staff in terms of discipline Personal/Professional Attributes Maintain service standards through on-the–floor management and supervision Well-developed people skills, diplomacy, tolerance, patience and care Proactive Energetic and driven Strong time-management skills and self-discipline Strong organiser and planner with high attention to detail Excellent personal presentation – well groomed Reliable, responsible and calm under pressure Large capacity, multi-disciplined person Adaptable and flexible Outgoing personality Positive attitude A hard worker – not a clock watcher Confident and professional Sober habits Guest-focused philosophy, living and driving the company brand and experience Excellent communication skills (written and verbal), practicing honest communication Team player with positive attitude, enthusiasm and emotional control Committed and loyal Remuneration and Package Remuneration is competitive and commensurate with experience and skills Working hours are variable, usually determined by opening times of restaurant/dining room. Provident fund and medical aid contributions Annual Bonus Uniform provided Further details will be discussed at the interview

To apply please send your full updated cv with supporting documents and contactable references to admin1@cedar-wood.co.za