We are now recruiting for our client, a 4 -star Safari Lodge & Spa is situated in Magaliesberg, for a Reservationist to join their team. Job Title: Reservationist (Apex Booking System Experience Required) Industry: Hospitality / Lodge & Spa Salary: R17,000 – R18,000 per month Benefits: Live-in accommodation provided; provident fund after successful completion of a 3-month probation period. Job Overview The successful candidate will be responsible for managing reservations, guest communications, and booking administration while delivering exceptional customer service. Previous experience working on the Apex booking system is essential. Key Responsibilities Manage all accommodation and spa reservations using the Apex booking system. Handle telephone, email, and online booking enquiries professionally and efficiently. Process new bookings, amendments, cancellations, and guest requests. Ensure accurate guest information and reservation details are captured and maintained. Coordinate with front office, housekeeping, spa, and operational departments to ensure seamless guest experiences. Prepare reservation reports and occupancy updates as required. Assist with guest correspondence and pre-arrival communications. Maintain high standards of customer service and hospitality at all times. Maximize occupancy and revenue through effective reservation management and upselling opportunities. Minimum Requirements Previous experience as a Reservationist within a lodge, hotel, resort, or hospitality environment. Proven working knowledge of the Apex booking system (essential). Strong administration and organisational skills. Excellent verbal and written communication skills. Computer literacy, including Microsoft Office. Ability to work independently and as part of a team. Professional appearance and customer-focused attitude. Own transport will be advantageous. Personal Attributes Friendly and professional demeanor. Strong attention to detail. Ability to work under pressure in a fast-paced hospitality environment. Excellent problem-solving and multitasking abilities. Package Salary: R17,000 – R18,000 per month (depending on experience). Live-in accommodation provided. Provident fund after successful completion of a 3-month probation period. Opportunity to work in a beautiful lodge and spa environment in the Magaliesberg. To Apply: Interested candidates should submit a detailed CV highlighting their hospitality reservations experience and Apex booking system proficiency to admin1@cedar-wood.co.za Only shortlisted candidates will be contacted.

Assistant Lodge Manager  - 5* Lodge near Pilanesberg – North West - R25 -R30K Live In Position Our client is looking for an assistant Lodge Manager with strong Food & Beverage Manager experience to train staff, including sub-departmental heads, kitchen employees and front-of-house (FOH) workers. Lead the F&B department, with a strong focus on operations, service delivery, and continuously improving standards within these areas. The position will be Assistant Lodge Manager, but the successful candidate will be expected to spend approximately 75% of their time on the floor and 25% in the office. Create and manage budgets, negotiate with vendors and work with the Head Chef to develop regular and special event menus. The Food and Beverage Manager maintains quality and ensures quality customer service Duties and responsibilities:

• Oversee daily lodge operations and guest services
• Deliver and maintain luxury hospitality standards
• Coordinate between front-of-house and operational departments
• Lead, train, and motivate lodge staff
• Handle guest feedback and resolve issues professionally
• Previous experience in luxury lodge or hotel management
• Strong leadership, communication, and service skills

  To apply, forward comprehensive CV in word format with proof of all qualifications and at least three contactable references to ronel@cedar-wood.co.za   Only shortlisted candidates will be contacted for an interview.  

Rooms Division Manager Natal Midlands, KwaZulu-Natal Salary: R40,000 – R50,000 CTC per month Reports to: Hotel Operations General Manager Position Type: Full-time, Senior Management Applications: Open until filled Nestled in the heart of the Natal Midlands, this luxury boutique hotel and wedding destination offers a distinctive sanctuary of serenity, wellness, and excellence. Renowned for its refined hospitality, the property delivers exceptional experiences across elegant accommodation, award-worthy restaurants, memorable weddings, and bespoke events in one of South Africa’s most beautiful inland regions. We are seeking a highly capable Rooms Division Manager to lead the full guest accommodation experience across Garden Rooms, Deluxe Garden Rooms, Classic Villas, and Signature Villas, with a strong focus on guest experience, accommodation presentation, cleanliness, service standards, and operational Excellence. About the Role The Rooms Division Manager will be responsible for the day-to-day leadership and performance of the Rooms Division, ensuring that all accommodation and guest-stay touchpoints are delivered with consistency, warmth, professionalism, and attention to detail. The role oversees the guest accommodation experience across Garden Rooms, Deluxe Garden Rooms, Classic Villas, and Signature Villas, ensuring consistent presentation, service, cleanliness, and guest care across all accommodation types. This position is suited to a balanced hospitality leader with strong experience across front office, housekeeping, guest relations, reservations, villas, and room standards. A key part of this role will be to drive Excellence across the Rooms Division, ensuring that accommodation presentation, cleanliness, guest interaction, service recovery, and departmental readiness are consistently maintained at a premium boutique standard. The role will report directly to the Hotel Operations General Manager and will work closely with the broader leadership team to uphold service standards, improve guest experience, and ensure operational Excellence across the accommodation side of the property. Direct Areas of Responsibility The Rooms Division Manager will directly oversee: Front Office / Reception Reservations Guest Relations Concierge / guest assistance Housekeeping Laundry / linen control Villa hosts Signature villa butler / host service Porters / guest luggage assistance Night audit / overnight guest support Key Responsibilities The successful candidate will be responsible for: Leading the day-to-day operations of the Rooms Division Driving a culture of Excellence across all accommodation and guest-stay areas Ensuring consistent presentation, cleanliness, service, and guest care across Garden Rooms, Deluxe Garden Rooms, Classic Villas, and Signature Villas Managing front office, reservations, guest relations, housekeeping, laundry, concierge, villa hosts, butler / host service, porters, and night audit functions Ensuring all rooms, villas, public guest areas, and arrival touchpoints are maintained to premium boutique standards Monitoring daily arrivals, departures, occupancy, room readiness, guest requests, and operational flow Providing visible leadership during peak guest periods Supporting and coaching departmental supervisors and team members Ensuring strong communication between front office, housekeeping, guest relations, laundry, and villa teams Maintaining high standards of guest interaction, service recovery, and complaint resolution Conducting regular room, villa, and public area inspections Holding teams accountable for Excellence in cleanliness, presentation, guest care, grooming, discipline, and daily readiness Identifying service gaps, training needs, and operational weaknesses, and implementing practical corrective action Monitoring guest feedback, online reviews, and internal service standards relating to accommodation and guest stay experience Managing departmental productivity, staffing levels, shift planning, and operational readiness Ensuring linen, laundry, amenities, and housekeeping supplies are controlled effectively Supporting a positive, professional, guest-focused Rooms Division culture Reporting operational performance, risks, challenges, Excellence gaps, and improvement opportunities to the Hotel Operations General Manager Candidate Profile We are looking for a hospitality professional who is: Warm, confident, mature, and highly professional Strong in rooms division operations, guest experience, housekeeping, and accommodation standards Operationally hands-on and visible Detail-focused and standards-driven Calm under pressure Guest-focused and service-driven Strong in team leadership, accountability, and follow-through Comfortable working in a boutique, high-touch hospitality environment Able to balance premium guest experience with practical operational discipline Strong at coordinating multiple rooms-related departments and resolving operational issues quickly Emotionally intelligent, especially in guest-facing and service recovery situations Passionate about Excellence, consistency, cleanliness, service culture, and continuous improvement This role is suited to someone who thrives in a boutique luxury environment and takes pride in creating a polished, seamless, and memorable guest accommodation experience. Minimum Requirements Applicants should have: Minimum 8 years’ hospitality experience At least 3 years’ experience in a Rooms Division leadership role Strong experience in front office, housekeeping, guest relations, and accommodation operations Previous boutique, luxury hotel, lodge, or villa-style accommodation experience will be highly advantageous Proven ability to lead supervisors and operational teams Strong guest relations and service recovery skills Excellent communication and leadership ability Strong understanding of room standards, housekeeping quality, guest flow, and operational readiness Ability to work flexible senior management hours according to operational requirements Working Hours and Availability This is a senior operational leadership role requiring flexibility, visible leadership during peak guest periods, and availability over weekends, public holidays, and high-demand hospitality periods. Package R40,000 – R50,000 CTC per month, depending on experience and suitability. To apply please send your full updated cv with contactable references, copies of qualifications and head and shoulder photo to admin1@cedar-wood.co.za  

Nestled in the heart of the Natal Midlands, this luxury boutique hotel and wedding destination offers a distinctive sanctuary of serenity, wellness, and excellence. Renowned for its refined hospitality, the property delivers exceptional experiences across elegant accommodation, award-worthy restaurants, memorable weddings, and bespoke events in one of South Africa’s most beautiful inland regions. We are seeking a highly capable Lead Wedding & Events Coordinator to lead the Wedding & Events Coordination team and ensure exceptional execution of weddings and events from post-sale handover through to event completion. About the Role The Lead Wedding & Events Coordinator will be responsible for leading the Wedding & Events Coordination Department, ensuring that every wedding and event is planned, coordinated, and delivered with professionalism, warmth, precision, and Excellence. This is a high-volume luxury wedding environment, with the department coordinating approximately 75 weddings annually. The role will lead and support a team of three Wedding & Events Coordinators, ensuring strong workflow management, accountability, service consistency, and Excellence across the department. This position is suited to a calm, highly organised, guest-focused events professional with strong luxury wedding coordination experience, excellent client relationship skills, and the ability to lead a team in a premium destination wedding environment. The role will report directly to the Head of Events and will work closely with operational, accommodation, food and beverage, culinary, and supplier teams to ensure seamless event delivery. Direct Areas of Responsibility The Lead Wedding & Events Coordinator will be responsible for: · Wedding and event coordination leadership · Post-sale client journey management · Wedding planning meetings and timelines · Coordination team workflow and event allocation · Client communication and relationship management · Venue readiness and event setup coordination · Supplier coordination and logistics · Guest experience and service recovery · Revenue support and package enhancement opportunities · Payment schedule follow-up and post-event account completion · Event reporting and department performance tracking Key Responsibilities The successful candidate will be responsible for: · Leading and supporting a team of three Wedding & Events Coordinators · Driving a culture of Excellence across the Wedding & Events Coordination Department · Managing workflow distribution, event allocation, planning deadlines, and event scheduling · Supporting, mentoring, and developing coordinators to ensure consistency, accountability, and service excellence · Managing the complete post-sale wedding and events journey, including client handovers, planning meetings, timelines, guest logistics, stayover planning, venue preparation, and event scheduling · Ensuring seamless delivery from planning through to event completion · Coordinating suppliers, timelines, venue readiness, setup standards, inspections, and operational issue resolution to ensure each wedding and event is delivered with Excellence · Maintaining exceptional execution standards across all wedding and event venues · Acting as the senior coordination escalation point for client concerns, service recovery, operational challenges, and guest experience matters · Ensuring issues are resolved professionally, calmly, and in line with the Hotels’ standards of Excellence · Supporting revenue growth and revenue protection through upselling opportunities, stayover conversion, package enhancements, payment schedule follow-up, and timely post-event account completion · Working closely with food and beverage, accommodation, culinary, and operational teams to ensure aligned event delivery · Monitoring client feedback, wedding review ratings, complaint trends, guest satisfaction, venue standards, and team performance · Providing clear reporting and recommendations for continuous improvement · Ensuring venue presentation, supplier coordination, client communication, and event execution consistently reflect Brahman Hills’ premium boutique standards Candidate Profile We are looking for a wedding and events professional who is: · Warm, confident, mature, and highly professional · Guest-focused and relationship-driven · Detail-oriented, organised, and proactive · Calm under pressure · Strong in luxury wedding and event coordination · Operationally capable and solution-oriented · Able to manage multiple weddings and events simultaneously · A strong leader, mentor, and team player · Emotionally intelligent and confident in handling client expectations · Skilled in supplier coordination and venue readiness · Comfortable working in a boutique, high-touch hospitality environment · Passionate about Excellence, consistency, service culture, and continuous improvement This role is suited to someone who thrives in a premium wedding and hospitality environment and takes pride in creating seamless, memorable, and beautifully executed events. Minimum Requirements Applicants should have: · Minimum 5–8 years’ luxury wedding and events coordination experience · Proven experience in a hotel, wedding venue, or destination hospitality environment · Experience coordinating high-end weddings and events · Team leadership experience · Strong operational capability · Exceptional client relationship management skills · Ability to manage multiple events simultaneously · Strong communication, planning, and organisational skills · Previous experience in boutique hotels, destination wedding venues, luxury lodges, premium hospitality venues, or hotel weddings and events departments will be highly advantageous · Conference exposure will be advantageous Working Hours and Availability This is a senior operational coordination role requiring flexibility, visible leadership during weddings, events, site inspections, peak guest periods, weekends, public holidays, and high-demand hospitality periods. Package R28,000 – R32,000 CTC per month, depending on experience and suitability. To apply please send your full updated cv with contactable references, copies of qualifications and head and shoulder photo to admin1@cedar-wood.co.za  

Hotel Operations General Manager