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Permanent
Greater Kruger
Posted 1 month ago
Sous Chef   Key Responsibilities
  • Assisting the Head Chef and Sous Chef in a busy lodge kitchen
  • Hands-on food preparation and kitchen operations
  • Conducting stock takes and placing orders
  • Managing kitchen administration, including menus, recipes, and stock systems
  • Maintaining stock rotation procedures
  • Adapting to guest dietary requirements and preferences
  • Interacting confidently with guests when required
  Requirements
  • Outgoing, friendly, and guest-focused personality
  • Strong organisational and administration skills
  • Computer literacy
  • Experience with stock control and ordering
  • Ability to work well under pressure in a busy kitchen environment
  • Adaptable and flexible
  • Own reliable transport
  Package
  • Live-in position
  • 6 weeks on / 2 weeks off roster
  • Salary: R12,000 to R14,000 per month
To apply forward CV and all supporting documentation as well as email details of contactable reference to Ronel@cedar-wood.co.za   Only shortlisted candidates will be contacted

Job Features

Job Category

Sous Chef

Sous Chef   Key Responsibilities Assisting the Head Chef and Sous Chef in a busy lodge kitchen Hands-on food preparation and kitchen operations Conducting stock takes and placing orders Managing kitc...

Permanent
Greater Kruger
Posted 1 month ago
Front of House    Key Responsibilities
  • Welcoming guests and managing check-ins and check-outs
  • Conducting room checks
  • Managing stock takes and stock records
  • Curio shop sales
  • Guest hosting during the evenings
  • General administration duties
  • Recording stock movements and invoicing
  Requirements
  • Outgoing, friendly, and guest-oriented personality
  • Excellent administrative skills
  • Proficient in Email, Microsoft Excel, and Microsoft Word
  • Sound financial understanding
  • Strong problem-solving skills and ability to think outside the box for guest satisfaction
  • Team player with a strong work ethic
  • Not a clock watcher and willing to go the extra mile
  • Valid driver's license (PDP advantageous)
  • Own reliable transport
  • Excellent written and spoken English
  • ResRequest experience advantageous
  • Basic spa skills advantageous to assist during busy periods
  Package
  • Live-in position
  • 6 weeks on / 2 weeks off roster
  • Salary: R12,000 to R15,000 per month
    To apply forward CV and all supporting documentation as well as email details of contactable reference to Ronel@cedar-wood.co.za   Only shortlisted CV’s will be contacted  

Job Features

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Front of House, Reception/Concierge, Receptionist

Front of House    Key Responsibilities Welcoming guests and managing check-ins and check-outs Conducting room checks Managing stock takes and stock records Curio shop sales Guest hosting during the ...

Permanent
KwaZulu-Natal
Posted 1 month ago
We are now looking for a Duty manager for a luxury lodge based in the Manyoni Private Game Reserve, Kwazulu-Natal, to join their team.   Requirements for Duty manager: Valid driver's license Valid first aid level 1 - Preferred 1 year of previous working experience in a similar role Salary R9000 Neg depending on experience Benefits: Live in position, meals included, and provident fund. The Duty manager should be able to handle in-camp issues and use initiative and work alone and well under pressure. Energetic, friendly, and eager to learn, individuals are required to join this small, intimate team. The Duty Manager will serve as support to the lodge manager and Assistant Lodge Manager, being exposed to all aspects and duties involved in running the lodge; therefore, an all-round individual wanting to grow would be best suited. To apply send your full updated cv, with contactable references, head and shoulder photo, copies of qualifications, and drivers license to admin1@cedar-wood.co.za

Job Features

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Duty Manager

We are now looking for a Duty manager for a luxury lodge based in the Manyoni Private Game Reserve, Kwazulu-Natal, to join their team.   Requirements for Duty manager: Valid driver’s licens...

Job Title: Food & Beverage (F&B) Manager Location: Sabi Sabi Private Game Reserve, KNP- South Africa Establishment: 5-Star Private Luxury Game Lodge Reporting To: General Manager / Lodge Manager Job Purpose The F&B Manager is responsible for leading, managing, and elevating the entire culinary and beverage experience for high-net-worth international and local guests. This role demands a blend of 5-star fine dining standards, world-class South African wine knowledge, and the unique operational flexibility required to run bush dinners, BOMA evenings, and luxury lodge dining in a remote wilderness environment. Key Duties and Responsibilities Luxury Guest Experience & Front-of-House
  • Tailored Service: Deliver highly personalized, intuitive service that anticipates the needs of luxury safari guests.
  • Specialist Dining Operations: Oversee diverse dining setups, including main lodge decks, traditional outdoor BOMA's, private suite dining, and remote bush breakfasts or sundowner stops.
  • Dietary Management: Coordinate closely with the Executive Chef to manage complex international guest dietary requirements, allergies, and bespoke menu requests.
  • Hosting: Act as a primary host during evening meals and BOMA dinners, interacting with guests to ensure total satisfaction.
Wine, Beverage & Cellar Management
  • Sommelier Duties: Curate, manage, and present a premium beverage list, featuring top-tier South African and international wines, craft spirits, and signature safari cocktails.
  • Cellar Control: Maintain stock rotation, ideal temperature controls, and impeccable storage standards for high-value wines and spirits.
  • Staff Training: Conduct ongoing beverage and wine-pairing training for the service team to elevate upselling and storytelling at the table.
Financial Control & Stock Management
  • Remote Supply Chain: Manage beverage ordering, stock levels, and vendor relationships, accounting for the logistical challenges of a remote lodge location.
  • Cost Administration: Maintain strictly controlled food and beverage cost percentages without compromising on 5-star quality.
  • Stock Takes: Conduct accurate weekly and monthly stock audits, analyze variances, and implement immediate corrective actions.
  • Budgeting: Assist in compiling the annual F&B budget, forecasting revenue, and managing labor costs.
Team Leadership & Development
  • Staff Management: Lead, mentor, and inspire a diverse team of field waiters, bartenders, boma staff, and scullery workers.
  • Scheduling: Create efficient staff rosters that accommodate fluctuating lodge occupancy and required seasonal shift changes.
  • Standards Enforcer: Implement and maintain strict 5-star hospitality operating procedures (SOPs) across all service teams.
Hygiene, Health & Safety
  • Compliance: Ensure total adherence to local health regulations, South African food safety standards, and international HACCP protocols.
  • Wildlife Protection: Enforce strict waste management and food storage policies to prevent baboons, monkeys, and other wildlife from entering food areas.
Candidate Requirements & Qualifications
  • Experience: Minimum of 3–5 years of F&B management experience in a 5-star luxury lodge, Experience in a remote safari environment is highly advantageous.
  • Qualifications: A diploma or degree in Hospitality Management, Food & Beverage Management, or a related field.
  • Wine Knowledge: Formal wine qualification (e.g., WSET Level 2/3, Cape Wine Academy, or equivalent sommelier certification) is strongly preferred.
  • Skills: Outstanding communication skills, strong financial acumen, and proficiency in hospitality POS and stock-control software (e.g., Micros, Apex, or Pastel).
  • Attributes: High emotional intelligence, resilience for long hours on a live-in basis, excellent crisis management skills, and a genuine passion for the African bush.
Working Conditions and remuneration on offer
  • Live-In Position: Accommodation, utilities, and uniform provided on-site at the lodge staff village.
  • Cycle: Standard remote lodge roster (e.g., 3 weeks on, 1 weeks off, or similar rotational cycle).
  • Meals: All meals provided while on duty.
  • Salary: Market related depending on candidates experience on offer
To apply, forward comprehensive CV in Word Format with proof of all qualifications as well as details of all contactable references to ronel@cedar-wood.co.za Only shortlisted candidates will be contacted.

Job Features

Job Category

F & B Management

Job Title: Food & Beverage (F&B) Manager Location: Sabi Sabi Private Game Reserve, KNP- South Africa Establishment: 5-Star Private Luxury Game Lodge Reporting To: General Manager / Lodge Manag...

Permanent
KwaZulu-Natal
Posted 1 month ago
We are now recruiting for a Reservationist to join our team at a Country House and Spa based in the Midlands , Kwazulu-Natal NB: OPERA knowledge is a must Reporting to • FO Manager Salary • MAX R10 000.00 – pending experience, LIVE IN SINGLE ACCOMMODATION Accommodation • Provided for Individual– make up of a room with kitchenette counter, bedroom and bathroom en suite. UNFURNISHED • Electricity is deducted based on usage. • 15 km’s from Howick (Pick ‘n Pay, Clicks, Woolworths Foods, Hospital) and 40 km’s from Pietermaritzburg. Uniforms • Uniforms provided for summer and winter. Staff to provide own stockings, shoes and belts as per requirements. Working Week • 5Day week – 8 days off every 4 weeks / taken each week not accumulated • 15 days annual leave per annum Computer Literacy • Word, Excel, Opera required. • Microsoft Office required. Staff Compliment Works with the FO Manager and Receptionists Overview of Job The position will be required to manage and maintain the bookings system of the Hotel and ensure that standards are upheld at all times for Reservations and Front Office. Specific Job Description As a Supervisor to Receptionists, the role is to manage the accommodation, booking and property management system of the Hotel. The Reservationist will take responsibility and assist for marketing and promoting all accommodations and bookings to maximise sales and will participate in maintaining such systems. You will be responsible for bookings, payments and running of such reservations within the portfolio. You maintain systems of control, developing and updating standards. You are to maintain the Opera system as to bookings, payments, reservations, admin, filing, follow ups, confirmations, ONLINE CHANNELS, Agents, STO contracts yearly, but not limited to only such. You will also work closely with Receptionists and maintain their standards to our Guests and for the Department. Shifts may be required here aswell. The position entails a minimum of 2 years same position in a reputable 4 or 5 star Hotel. Knowledge Customer care Guest facilities and products Basic Sales and marketing to sell rooms Attributes Highly Developed Communication Skills Awareness of FO practices and procedures Developing and training Self Motivated Physically very fit Ability to work with multi-cultural team Strong attention to detail is of utmost importance Ability to maintain a booking system Ability to close quotes to up sales STRONG Multi Tasker Telephone skills Deadline driven Administrative skills must be strong To apply send your full updated cv, with contactable references, copies of qualifications and head and shoulder photo to admin1@cedar-wood.co.za  

Job Features

Job Category

Reservationists, Reservations Consultant, Reservations Manager

We are now recruiting for a Reservationist to join our team at a Country House and Spa based in the Midlands , Kwazulu-Natal NB: OPERA knowledge is a must Reporting to • FO Manager Salary • MAX R1...

We are now recruiting for an Assistant Food and Beverage Manager for a Country House and Spa, based in the Natal Midlands Reporting to • Food & Beverage Manager Salary • Up to R10 500.00 – single live-in Accommodation • Provided for individual makeup of a room and shower en suite. UNFURNISHED • Electricity is deducted based on usage. • 15 km’s from Howick (Pick ‘n Pay, Clicks, Woolworths Foods, Hospital) and 40 km’s from Pietermaritzburg. Uniforms • Uniforms provided for summer and winter. Staff to provide own stockings, shoes and belts as per requirements. Working Week • Part of Management team – so Duty Manager shifts will be required in the Main Hotel • 6 Day week – 6 days off every 4 weeks / taken each week not accumulated • 18 days annual leave per annum Computer Literacy • Word, Excel, Opera and Micros required. • Microsoft Office required. Staff Compliment F&B Manager F&B Asst Managers F&B Supervisors Waitrons Description of Areas Hotel Overview of Job The Asst. Food and Beverage Manager will be required to manage the Food and Beverage team and ensure that standards are upheld in all areas at all times. Specific Job Description As a Asst. Food and Beverage Manager your role is to assist in managing the operation of the food and beverage production and service. The role will assist in responsibility for marketing and promoting all food and beverage products to maximise sales and will participate in developing and implementing food promotions, new menus and systems. The position will be responsible for developing budgets, sales targets, control costs and for purchasing stock with the F&B Manager. Manage systems of control, developing and updating standards. Assist to develop and monitor staff in obtaining the highest standards of service and customer care and will take responsibility for and monitor the training and development of all staff. As part of the role, monitor licensing laws and other legal requirements and maintain staff awareness and comply with health and safety, fire and hygiene regulations. You will ensure all administration procedures are accurately completed and will maintain a high standard of personal presentation and punctuality. Knowledge Quality control Customer care Guest facilities and products Assist in Financial management Maintenance procedures Producing reports and stock control Assist in Menu development Sales and marketing Attributes Highly Developed Communication Skills Awareness of management practices and procedures Developing and training Self Motivated Physically very fit Ability to work with multi-cultural team Ability to work shifts Strong attention to detail is of the utmost importance To apply email your full updated cv with contactable references and copies of qualifications to admin1@cedar-wood.co.za

Job Features

Job Category

F & B Management

We are now recruiting for an Assistant Food and Beverage Manager for a Country House and Spa, based in the Natal Midlands Reporting to • Food & Beverage Manager Salary • Up to R10 500.00 – s...

Permanent
Eastern Cape
Posted 1 month ago

An exclusive 5-star Lodge in the Eastern Cape is seeking a

dynamic and passionate ASSISTANT LODGE MANAGER to join their team.

 

Discription:

Assistant Lodge Manager R 20,000 Live-in  

Role overview:

The Assistant Lodge Manager is responsible for supporting the Lodge Manager in the daily operation and administration of the lodge and reserve environment. The role includes overseeing guest services, coordinating operational activities across departments, supervising staff, maintaining hospitality and presentation standards and ensuring the efficient functioning of lodge operations. The Assistant Lodge Manager is also responsible for supporting compliance with health, safety, environmental and company standards while contributing to an exceptional guest experience and overall operational effectiveness.  

Key Responsibilities:

  Guest Experience & Hospitality - Assist in managing all guest-facing lodge operations. - Ensure exceptional guest service standards are maintained at all times. - Welcome and host guests during check-in, meals, activities, and departures. - Handle guest requests, complaints, and special arrangements professionally. - Ensure guest feedback and reviews are monitored and addressed. - Support the creation of memorable safari and lodge experiences.   Lodge Operations - Oversee day-to-day lodge operations in the absence of the Lodge Manager. - Ensure all departments operate efficiently and according to SOPs. - Monitor lodge presentation, cleanliness, maintenance and overall standards. - Coordinate operational logistics between housekeeping, kitchen, maintenance and guiding teams. - Assist with stock control and inventory management. - Ensure operational readiness for arrivals, departures and special events.   Staff Management - Supervise lodge staff and assist with daily task delegation. - Support recruitment, onboarding, training, and staff development. - Assist in managing staff rosters, attendance and performance. - Promote teamwork, discipline and professional conduct. - Ensure staff comply with company policies and procedures.   Food & Beverage Oversight - Assist with restaurant and bar operations. - Monitor food quality, presentation, hygiene and guest satisfaction. - Support stock control, ordering and wastage management. - Ensure service standards align with luxury hospitality expectations.   Financial & Administrative Duties - Assist with daily cash-ups, petty cash and reporting. - Monitor operational costs and assist with budget control. - Support reservations, room allocations and occupancy management. - Assist with procurement and supplier coordination. - Compile operational reports and lodge statistics when required.   Maintenance & Reserve Coordination - Report and follow up on lodge maintenance issues. - Coordinate with reserve operations regarding guest activities and safety. - Assist in managing vehicles, equipment and operational assets. - Ensure health, safety and environmental standards are upheld.   Compliance & Health & Safety - Ensure compliance with hospitality, labour and health & safety regulations. - Maintain hygiene and sanitation standards in all lodge areas. - Support emergency procedures and incident reporting protocols. - Ensure responsible environmental and conservation practices are followed.  

Minimum Requirements:

- Previous experience in hospitality or lodge operations management. - Experience within a safari lodge, game reserve, or luxury hospitality environment preferred. - Strong leadership and communication skills. - Excellent guest relations ability. - Computer literacy (Microsoft Office, reservation/PMS systems). - Valid driver’s license advantageous. - Ability to work flexible hours, weekends, and public holidays. - Ability to work in a remote environment.  

Key Competencies:

- Professional and guest-focused. - Strong problem-solving ability. - Organised and detail-oriented. - Calm under pressure. - Team player with strong leadership potential. - Passion for wildlife, conservation, and hospitality.  

Advantageous Experience:

- Experience with PMS systems such as Semper, NightsBridge, or Opera PMS. - Experience within luxury safari or ecotourism operations. - First Aid qualification. - Knowledge of South African hospitality and labour regulations.  

Additional information and key considerations:

- Standard Annual Leave Cycle - This is a management role requiring flexibility and active operational involvement - Split shifts may be required depending on lodge operational requirements - Employees will share a 3-bedroom, 2-bathroom house with a kitchen, lounge, and dining area.   If you are an individual who is committed to growing with the business while bringing the necessary skills, experience and professionalism to their role, please send your CV, contactable references, copies of qualifications, supporting documents and a head & shoulder photo to jacques@cedar-wood.co.za

Job Features

Job Category

Assistant Lodge Manager

An exclusive 5-star Lodge in the Eastern Cape is seeking a dynamic and passionate ASSISTANT LODGE MANAGER to join their team.   Discription: Assistant Lodge Manager R 20,000 Live-in   Role overv...

Permanent
Eastern Cape
Posted 1 month ago

An exclusive 5-star Lodge in the Eastern Cape is seeking a

dynamic and passionate FIELD GUIDE to join their team.

 

Discription:

Field Guide R 12,000 – 14,000 (DOE) Live-in  

Role overview:

The Field Guide is responsible for conducting guided safari activities and delivering informative wildlife experiences in accordance with reserve standards and safety protocols. The role includes ensuring guest safety, interpreting the natural environment, supporting conservation initiatives, maintaining guiding equipment and vehicles and assisting with general lodge operations as required.  The Field Guide is expected to uphold professional hospitality standards while contributing to the overall guest experience and operational effectiveness of the reserve.  

Key Responsibilities:

 

Guest Safari Experience

- Conduct guided game drives and bush activities in a safe and professional manner. - Deliver informative and engaging wildlife interpretations to guests. - Provide exceptional guest service and hospitality throughout safari experiences. - Ensure guests enjoy a memorable, educational and authentic bush experience. - Assist with guest hosting during lodge activities and special events.  

Wildlife & Conservation Responsibilities

- Track and locate wildlife using bush knowledge and fieldcraft skills. - Share knowledge on fauna, flora, ecology, conservation, and local ecosystems. - Monitor animal movements and report unusual wildlife activity or incidents. - Assist with reserve conservation initiatives and environmental management. - Promote responsible and ethical wildlife viewing practices at all times.  

Vehicle & Equipment Management

- Conduct daily inspections of safari vehicles and guiding equipment. - Ensure game drive vehicles are clean, fueled, and properly maintained. - Report mechanical or operational issues immediately. - Ensure radios, and safety equipment are functional and compliant.  

Guest Safety

- Ensure the safety and wellbeing of guests during all guided activities. - Adhere strictly to reserve safety protocols and operational procedures. - Conduct risk assessments before and during activities where necessary. - Respond appropriately during wildlife encounters and emergency situations.  

Lodge & Operational Support

- Assist with general lodge operations when required. - Coordinate with lodge management regarding guest schedules and activities. - Support maintenance of roads, viewing points, and field infrastructure where necessary. - Assist with transfers and other operational duties as required.  

Administrative Duties

- Complete guiding reports, sighting records, and vehicle checklists accurately. - Maintain accurate logs of fuel usage, mileage, and guest activities. - Assist with photographic and marketing content when required.  

Minimum Requirements:

- FGASA qualified and DEAT registered - Valid PDP (Professional Driving Permit). - Valid First Aid certification. - Previous guiding experience within a private game reserve or safari lodge environment. - Excellent knowledge of wildlife, ecology, and conservation principles. - Strong communication and interpersonal skills. - Ability to work flexible hours, weekends, and public holidays. - Ability to work in remote bush environments.  

Advantageous Qualifications:

- Trails Guide qualification. - Rifle competency certification. - Birding specialisation. - Experience with luxury safari lodge operations. - Photography or videography skills.  

Key Competencies:

- Passion for wildlife and conservation. - Professional and guest-focused approach. - Strong storytelling and interpretation ability. - Calm and confident under pressure. - Excellent situational awareness. - Team-oriented with a positive attitude. - High level of personal presentation and discipline.  

Additional information and key considerations:

- Standard roster is 3 weeks on/ 1 week off (alternative cycles may be considered for example a 6 weeks on/ 2 weeks off schedule). - Employees will share a 3-bedroom, 2-bathroom house with a kitchen, lounge, and dining area.   If you are an individual who is committed to growing with the business while bringing the necessary skills, experience and professionalism to their role, please send your CV, contactable references, copies of qualifications, supporting documents and a head & shoulder photo to jacques@cedar-wood.co.za

Job Features

Job Category

Field Guide

An exclusive 5-star Lodge in the Eastern Cape is seeking a dynamic and passionate FIELD GUIDE to join their team.   Discription: Field Guide R 12,000 – 14,000 (DOE) Live-in   Role overview...

We are looking for a Couple to join our Team at an Award Wining Big Five Game Reserve based in Hoedspruit   Salary Combined is R 35 000 Live in Assistant Front Office Manager
  • Guest relations: Ensure exceptional service and memorable guest experiences.
  • Front office operations: Oversee check-ins, reservations, and daily administration.
  • Team support: Assist in supervising and motivating front office staff.
  • Financial oversight: Handle cash-ups, reporting, and basic revenue management.
  • Interdepartmental coordination: Work closely with housekeeping, F&B, and management to ensure smooth operations.
Field Guide Responsibilities: You will be responsible for client nature experience, (nature drives, guided walks) land management support under farm manager, maintenance of guest activity equipment, trails and locations, assisting with general maintenance, front of house and service. Skills/requirements: • Valid Driver’s license & PDP • Minimum 2 years guiding experience • Good general bush knowledge  (minimum FGASA level 1 or equivalent knowledge) • Specialty knowledge of birds/trees a bonus • Hosting experience and service • General maintenance skills and experience • Land management experience (knowledge of land maintenance and invasive species removal, etc.) • First Aid • Good references from all previous employers. • Own vehicle • South African residency. To apply email both cvs with contactable references, head and shoulder photo and supporting documents to admin1@cedar-wood.co.za

Job Features

Job Category

Assistant Manager, Couples, Field Guide

We are looking for a Couple to join our Team at an Award Wining Big Five Game Reserve based in Hoedspruit   Salary Combined is R 35 000 Live in Assistant Front Office Manager Guest relations: Ens...

We are looking for a Field Guide for a 5 star Award Wining Big five Safari Lodge, based in Hoedspruit Salary: R 15 000 Live in Responsibilities: You will be responsible for client nature experience, (nature drives, guided walks) land management support under farm manager, maintenance of guest activity equipment, trails and locations, assisting with general maintenance, front of house and service. Skills/requirements: • Valid Driver’s license & PDP • Minimum 2 years guiding experience • Good general bush knowledge  (minimum FGASA level 1 or equivalent knowledge) • Specialty knowledge of birds/trees a bonus • Hosting experience and service • General maintenance skills and experience • Land management experience (knowledge of land maintenance and invasive species removal, etc.) • First Aid • Good references from all previous employers. • Own vehicle • South African residency. To apply email your full updated cv with contactable references, copies of all qualifications and supporting documents to admin1@cedar-wood.co.za

Job Features

Job Category

Field Guide

We are looking for a Field Guide for a 5 star Award Wining Big five Safari Lodge, based in Hoedspruit Salary: R 15 000 Live in Responsibilities: You will be responsible for client nature experience, (...

Permanent
Limpopo
Posted 1 month ago

Assistant Front Office Manager – Lodge (Hoedspruit)

We are seeking a dynamic Assistant Front Office Manager  to join our team in the heart of Hoedspruit.

Key Responsibilities

  • Guest relations: Ensure exceptional service and memorable guest experiences.
  • Front office operations: Oversee check-ins, reservations, and daily administration.
  • Team support: Assist in supervising and motivating front office staff.
  • Financial oversight: Handle cash-ups, reporting, and basic revenue management.
  • Interdepartmental coordination: Work closely with housekeeping, F&B, and management to ensure smooth operations.

Location

Position based in Hoedspruit, Limpopo – a prime safari and tourism destination.

Requirements

  • Minimum 3 years’ experience in a similar role
  • Strong communication and organizational skills
  • Hospitality systems knowledge advantageous
  • Ability to thrive in a fast-paced lodge environment

Salary R 20 000 Live in

To apply, please email your full updated cv with contactable references and supporting documents to admin1@cedar-wood.co.za

Job Features

Job Category

Assistant Lodge Manager, Assistant Manager, Front Office Manager

Assistant Front Office Manager – Lodge (Hoedspruit) We are seeking a dynamic Assistant Front Office Manager  to join our team in the heart of Hoedspruit. Key Responsibilities Guest relations: Ensur...

Permanent
North West
Posted 1 month ago
We are now recruiting for our client, a 4 -star Safari Lodge & Spa is situated in Magaliesberg, for a reservationist to join their team. Job Title: Reservationist (Apex Booking System Experience Required) Industry: Hospitality / Lodge & Spa Salary: R17,000 – R18,000 per month Benefits: Live-in accommodation provided; provident fund after successful completion of a 3-month probation period. Job Overview The successful candidate will be responsible for managing reservations, guest communications, and booking administration while delivering exceptional customer service. Previous experience working on the Apex booking system is essential. Key Responsibilities Manage all accommodation and spa reservations using the Apex booking system. Handle telephone, email, and online booking enquiries professionally and efficiently. Process new bookings, amendments, cancellations, and guest requests. Ensure accurate guest information and reservation details are captured and maintained. Coordinate with front office, housekeeping, spa, and operational departments to ensure seamless guest experiences. Prepare reservation reports and occupancy updates as required. Assist with guest correspondence and pre-arrival communications. Maintain high standards of customer service and hospitality at all times. Maximize occupancy and revenue through effective reservation management and upselling opportunities. Minimum Requirements Previous experience as a Reservationist within a lodge, hotel, resort, or hospitality environment. Proven working knowledge of the Apex booking system (essential). Strong administration and organisational skills. Excellent verbal and written communication skills. Computer literacy, including Microsoft Office. Ability to work independently and as part of a team. Professional appearance and customer-focused attitude. Own transport will be advantageous. Personal Attributes Friendly and professional demeanor. Strong attention to detail. Ability to work under pressure in a fast-paced hospitality environment. Excellent problem-solving and multitasking abilities. Package Salary: R17,000 – R18,000 per month (depending on experience). Live-in accommodation provided. Provident fund after successful completion of a 3-month probation period. Opportunity to work in a beautiful lodge and spa environment in the Magaliesberg. To Apply: Interested candidates should submit a detailed CV highlighting their hospitality reservations experience and Apex booking system proficiency to admin1@cedar-wood.co.za Only shortlisted candidates will be contacted.

Job Features

Job Category

Reservationists

We are now recruiting for our client, a 4 -star Safari Lodge & Spa is situated in Magaliesberg, for a reservationist to join their team. Job Title: Reservationist (Apex Booking System Experience R...

Permanent
Namibia
Posted 2 months ago

🌿 Technical Service Manager – Remote Lodge Environment

📍 Location: Remote, off‑grid lodge environment 🛠️ Position: Technical Service Manager 🌱 Industry: Hospitality / Tourism / Conservation

🔧 Purpose of the Role

A leading eco‑hospitality operation is seeking an experienced Technical Service Manager to oversee all maintenance operations, utilities, and infrastructure across its remote camps. The ideal candidate will ensure reliable functioning of off‑grid power, water, communication, and facility systems while leading maintenance teams and infrastructure projects to exceptional standards.

🧰 Key Responsibilities

  • 🔧 Manage preventative, routine, and emergency maintenance across camp infrastructure.
  • ☀️ Oversee solar power systems, generators, HVAC units, boreholes, pumps, and water treatment systems.
  • 🏗️ Lead refurbishment, renovation, and infrastructure improvement projects.
  • 🛠️ Manage tools, equipment, spare parts, and inventory controls.
  • 📡 Ensure functionality of VHF radio communication systems.
  • 🚜 Maintain roads, airstrips, fencing, and back‑of‑house facilities.
  • 👷 Train, mentor, and develop maintenance staff.
  • ⚠️ Ensure compliance with Health, Safety & Environmental (HSE) standards.
  • 🤝 Collaborate with Area Managers on maintenance planning, budgets, and capital projects.

🎓 Minimum Requirements

  • 🎓 Relevant technical qualification or trade certification (Electrical, Mechanical, Plumbing, HVAC, etc.).
  • 🏕️ Proven maintenance management experience, ideally within hospitality, tourism, or remote lodge operations.
  • ⚡ Strong knowledge of solar systems, generators, HVAC, water infrastructure, and general building maintenance.
  • 🧱 Experience managing projects, contractors, and maintenance teams.
  • 💻 Computer literacy and strong report‑writing skills.
  • 🌍 Ability to live and work in remote, off‑grid environments.
  • 🚗 Valid driver’s licence and PDP.

⭐ Key Competencies

  • 🔧 Technical expertise
  • 👥 Leadership & team development
  • 📅 Planning & problem‑solving
  • 🏗️ Project management
  • ⚠️ Safety & compliance focus
  • 💬 Strong communication & interpersonal skills
  • 🐾 Passion for wildlife, sustainability, and conservation
Please forward applications to cameron@cedar-wood.co.za

Job Features

Job Category

Technical Services Manager

🌿 Technical Service Manager – Remote Lodge Environment 📍 Location: Remote, off‑grid lodge environment 🛠️ Position: Technical Service Manager 🌱 Industry: Hosp...

Permanent
KwaZulu-Natal
Posted 2 months ago

🧾 CREDITORS CLERK – HOTEL & HOSPITALITY SECTOR

📅 Start: ASAP 🌍 Employment Equity: Open

📌 Position Overview

A well‑established hospitality property is seeking a Creditors Clerk to support the finance office and ensure accurate, efficient financial administration. The role works closely with the Accountant and oversees creditor management, stock administration, and general office duties. This is a single live‑in position (private room, en‑suite bathroom, kitchen counter; water & lights included within reasonable use).

💰 Salary

Up to R10,000 gross per month (Live‑in accommodation included)

⏰ Working Hours

  • Monday to Friday
  • 07h00 – 16h00
  • 15 days annual leave per annum worked

👗 Uniforms

  • Summer and winter uniforms provided
  • Staff to supply own stockings, shoes, and belts

💻 Required Computer Literacy

  • SAGE Pastel – essential
  • Microsoft Word & Excel – required
  • Microsoft Office email – required
  • Micros POS – advantage

🏨 Property Overview

The role supports a dynamic hospitality environment including:
  • 32‑bedroom hotel
  • Laundry, spa, lounges, bars, cellar, offices
  • Two restaurants (150‑seater Bistro & Conservatory)
  • Chapel & 150‑seater conference venue
  • Public areas and general facilities
  • 12‑sleeper self‑catering farmhouse

📝 Key Responsibilities

  • 📦 Weekly ordering & procurement for General Stores
  • 🧾 Capturing invoices in Pastel & Micros
  • 🗂 Filing & maintaining creditor/debtor documentation
  • 📊 Monthly creditor reconciliations
  • 💳 Preparing weekly payment schedules
  • 📞 Resolving daily creditor queries
  • 🔄 Processing inter‑departmental transfers
  • 📉 Counter‑checking stock counts & capturing stock
  • 🧮 General administrative duties
  • 🤝 Maintaining positive supplier relationships

⭐ Attributes & Experience

  • 2–3 years experience in a similar role
  • Hotel accounting experience beneficial
  • Strong multitasking ability
  • Accurate reconciliation skills
  • Proactive, solutions‑driven mindset
  • Positive attitude & procedural discipline
  • Pastel experience essential
  • Micros POS experience an advantage

📨 Application

Candidates with strong financial administration skills and hospitality experience are encouraged to apply. Please forward applications to cameron@cedar-wood.co.za

Job Features

Job Category

Creditors Clerk

🧾 CREDITORS CLERK – HOTEL & HOSPITALITY SECTOR 📅 Start: ASAP 🌍 Employment Equity: Open 📌 Position Overview A well‑established hospitality property is seeking...

Permanent
Mpumalanga
Posted 2 months ago

📦 Stores Administrator – Luxury Safari Lodge (Sabi Sands Area)

A premium safari lodge in the Sabi Sands region is seeking a detail‑driven, organised and energetic Stores Administrator. All client-identifying details have been removed.

🏞 About the Role

You’ll support the Purchasing & Procurement function with daily administration, ordering, stock control and supplier management, while providing full leave cover for the Procurement Manager.
“The Stores Administrator provides full leave cover as well as assistance to the Purchasing & Procurement Manager in daily data capturing, administration, placing of orders and monthly stock takes.”

🛠 Key Responsibilities

  • 📋 Place orders and manage daily administrative tasks
  • 🔢 Conduct preliminary stock counts and assist with monthly stock takes
  • 🧾 Raise purchase orders and process supplier invoices
  • 🏷 Update lodge & housekeeping requisitions daily
  • 🍽 Manage staff food allowances and daily cash‑ups
  • 🚚 Assist with deliveries: verify quantities, pricing, quality & expiry dates
  • 🛡 Complete delivery‑related H&S checklists
  • 📞 Notify suppliers of shortages or damages
  • 🧮 Reconcile supplier statements and petty cash
  • 🔍 Investigate and report stock variances or discrepancies
  • 📑 Ensure procurement documentation is complete and audit‑ready
“Assist with deliveries, verify quantities, prices, quality, expiry dates etc.”

🎓 Qualifications & Experience

  • ✔ ±3 years’ experience in purchasing/procurement
  • 💻 Strong computer literacy (Excel, Word, Outlook; Sage X3 & HMS Infor advantageous)
  • 🗣 Excellent spoken & written English

💡 Behaviours & Skills

  • 🧠 Methodical, organised and thorough
  • 🗂 Strong administrative and data‑capturing ability
  • 📅 Excellent planning and communication skills
  • 🤝 Hands‑on, flexible and able to prioritise under pressure
  • 🔍 High attention to detail and accuracy
  • 🌍 Strong interpersonal skills and cultural sensitivity
  • 🏕 Realistic expectations of bush life
  • ✨ Well‑groomed with good personal hygiene
  • 😄 Positive, fun‑loving attitude
“Attention to detail and accuracy are essential.”

🎁 What’s in It for You

  • 💼 Permanent employment
  • 💰 Competitive basic salary (discussed during interview)
  • 🏡 Live‑in furnished accommodation (possible sharing)
  • 🍲 Monthly food allowance (R2614)
  • 🏥 Medical Aid & Pension Fund contributions (50% after probation)
  • 🎉 Gratuities & revenue‑based gratuity (from 2027)
  • 🛏 20 annual bed nights for family & friends (from 2027)
  • 🏋️‍♂️ Two Virgin Active memberships (after probation)
  • 📆 Leave cycle: 4 weeks on / 2 weeks off
Please forward applications to cameron@cedar-wood.co.za

Job Features

Job Category

Stores Administrator

📦 Stores Administrator – Luxury Safari Lodge (Sabi Sands Area) A premium safari lodge in the Sabi Sands region is seeking a detail‑driven, organised and energetic Stores Administrator. All...

🏡 Housekeeping & Laundry Manager – Luxury Safari Lodge

A prestigious luxury safari lodge in the Sabi Sand Nature Reserve is seeking an exceptional Housekeeping & Laundry Manager to lead and elevate all housekeeping and laundry operations across two premium lodges and an exclusive-use private residence. This is a live‑in leadership role suited to a hands‑on professional who thrives in a five‑star environment and understands the unique rhythm of bush life.

🌍 About the Property

Located on the edge of the Kruger National Park, the lodge features two distinct luxury properties offering a combined 18 rooms, plus a private residence for exclusive bookings. Guests are primarily international travellers seeking world-class hospitality and unforgettable wildlife experiences.

🧹 Role Overview

The Housekeeping & Laundry Manager ensures impeccable cleanliness, presentation, hygiene and guest comfort across rooms, public areas, back‑of‑house and laundry facilities. This role requires a proactive leader with exceptional attention to detail, strong organisational capability and the ability to motivate and manage a team of 20.

📋 Key Responsibilities

  • ⭐ Uphold and implement five‑star housekeeping standards.
  • 👥 Manage, schedule and support a team of 20 housekeepers.
  • 🔍 Conduct regular inspections of rooms, public areas and laundry facilities.
  • 🎓 Provide training, feedback and performance monitoring.
  • 📦 Maintain par stock levels and manage supplies and equipment.
  • 💰 Oversee departmental budgets with strong cost control.
  • 🗣️ Address guest feedback and resolve complaints.
  • 🛡️ Ensure compliance with Health & Safety guidelines.
  • 🤝 Collaborate with other departments for seamless operations.

🎓 Qualifications & Experience

  • 5 years’ luxury hospitality housekeeping experience.
  • 2+ years managing a housekeeping department in a five‑star lodge/hotel.
  • Strong computer literacy (Excel, Word, Outlook, PowerPoint).
  • HMS Infor & Sage experience advantageous.
  • Excellent English communication skills.
  • Proven organisational and inventory control skills.

💡 Behaviours & Attributes

  • Passion for people and service excellence.
  • Professional presentation and conduct.
  • Calm, positive and proactive under pressure.
  • Strong leadership and interpersonal skills.
  • High accountability, integrity and attention to detail.
  • Flexible, adaptable and solution‑oriented.
  • Realistic understanding of bush life.
  • A sense of fun and alignment with a vibrant, guest‑focused culture.

🎁 Package & Benefits

  • Permanent employment.
  • Basic monthly salary (discussed during interview).
  • 🏠 Live‑in furnished accommodation.
  • 🍽️ R2614 monthly food allowance at Stores.
  • 🩺 50% company contribution to Medical Aid (post‑probation).
  • 💼 50% company contribution to Pension Fund (post‑probation).
  • 💸 Share of guest gratuities (from 2027 reopening).
  • 📈 1% company revenue gratuity (from 2027 reopening).
  • 🛏️ 20 bed nights annually for family & friends (from 2027 reopening).
  • 🏋️ 2 free gym memberships (post‑probation).
  • 📆 Leave cycle: 4 weeks on / 2 weeks off.
 

Job Features

Job Category

Housekeeping

🏡 Housekeeping & Laundry Manager – Luxury Safari Lodge A prestigious luxury safari lodge in the Sabi Sand Nature Reserve is seeking an exceptional Housekeeping & Laundry Manager to l...

Permanent
North West
Posted 2 months ago

Assistant Lodge Manager – Live‑In Position Salary: R15,000 per month

🌿 Assistant Lodge Manager North West

We are seeking a professional, detail‑driven Assistant Lodge Manager to support daily operations and ensure an exceptional guest experience. This is a live‑in role suited to someone with strong hospitality expertise, excellent communication skills, and the ability to confidently manage staff and lodge functions when required.

Key Responsibilities

  • Hosting and engaging with guests throughout their stay
  • Managing check‑ins and check‑outs
  • Stock control and placing orders across departments
  • Working closely with the Lodge Manager on daily operations
  • Conducting thorough room checks before guest arrivals
  • Overseeing staff and ensuring smooth workflow
  • Managing the lodge in the absence of the Lodge Manager

🎓 Minimum Requirements

  • Formal qualification in Hospitality Management
  • Minimum 2 years’ experience in a 4/5‑star lodge
  • Excellent communication and administrative skills
  • Strong staff management ability
  • Valid driver’s licence and own vehicle
  • Computer literate
  • Exceptional attention to detail
  • Strong work ethic

🏡 Position Details

  • Live‑in role
  • 3 weeks on / 1 week off rotation
  • No pets allowed
  • Uniform provided
  • Meals included while on duty
  • Reports directly to the General Manager

📌 Salary

R15,000 per month Please forward applications to cameron@cedar-wood.co.za

Job Features

Job Category

Assistant Lodge Manager

Assistant Lodge Manager – Live‑In Position Salary: R15,000 per month 🌿 Assistant Lodge Manager North West We are seeking a professional, detail‑driven Assistant Lodge Manager to support ...

Permanent
Fiji
Posted 2 months ago

Position Title

Executive Chef


Reports To

Group Operations Manager


Location

Fiji (Multi-Property / Island Resort Operations)


Position Summary

The Executive Chef is responsible for leading the culinary operations across multiple luxury island resorts in Fiji, ensuring exceptional food quality, consistency, profitability, and guest satisfaction. This role provides strategic leadership to all kitchen teams while maintaining the highest standards of food safety, presentation, sustainability, and operational efficiency.

The Executive Chef will oversee menu development, food costing, quality assurance, staff leadership, recruitment, training, and the continuous improvement of all culinary experiences, including à la carte dining, buffet service, weddings, private events, and special functions.


Key Responsibilities

Culinary Leadership

  • Lead and supervise all culinary operations across multiple island resorts.
  • Develop and maintain a consistent culinary vision aligned with the company's hospitality standards.
  • Ensure exceptional food quality, presentation, flavour consistency and portion control across all properties.
  • Conduct regular inspections of all kitchen operations to maintain company standards.
  • Drive continuous improvement in culinary techniques, guest experience and operational performance.

Menu Development

Design, implement and regularly update:

  • À la carte menus
  • Buffet menus
  • Seasonal menus
  • Wedding menus
  • Special event menus
  • Private dining experiences
  • Vegetarian, vegan, gluten-free and dietary requirement menus

Create innovative dishes using fresh, locally sourced Fijian ingredients wherever possible.

Regularly review menu performance and introduce new offerings based on guest feedback, seasonality, culinary trends and profitability.


Food Cost Control

  • Develop and maintain accurate recipe costing for every menu item.
  • Monitor food cost percentages against company targets.
  • Identify opportunities to improve profitability without compromising quality.
  • Reduce food waste through efficient purchasing, storage, production planning and portion control.
  • Work closely with Purchasing and Cost Control to optimise inventory and supplier performance.
  • Review supplier pricing and recommend suitable alternatives where appropriate.

Quality Assurance & Standards

  • Implement and maintain Kitchen Standard Operating Procedures (SOPs).
  • Ensure consistency across all resort kitchens.
  • Conduct regular quality audits covering:
    • Food preparation
    • Cooking techniques
    • Food presentation
    • Hygiene
    • Storage practices
    • HACCP compliance
    • Kitchen cleanliness
  • Ensure compliance with all Fiji food safety legislation and company policies.

Leadership & Team Development

  • Provide leadership, coaching and mentorship to all kitchen staff.
  • Directly supervise Executive Sous Chefs and Head Chefs where applicable.
  • Maintain a clear kitchen hierarchy and accountability structure.
  • Support kitchen leaders with daily operational challenges and performance management.
  • Develop training programmes to improve culinary skills across all kitchen employees.
  • Conduct regular performance reviews.
  • Identify and develop future culinary leaders.
  • Foster a positive, professional and collaborative kitchen culture.

Recruitment

  • Lead recruitment of culinary staff across all resort operations.
  • Conduct interviews for all kitchen positions.
  • Assess culinary skills through practical cooking evaluations where appropriate.
  • Recommend hiring, promotions, transfers and disciplinary actions.
  • Support onboarding and induction of new employees.

Events & Special Functions

Oversee all food preparation for:

  • Weddings
  • Corporate events
  • Private functions
  • VIP experiences
  • Special celebrations

Work closely with Operations, Reservations and Events teams to ensure seamless event execution.

Develop bespoke menus tailored to guest requirements and event themes.

Maintain exceptional presentation and service standards for every event.


Operational Excellence

  • Work closely with Resort Managers and Head Chefs to improve kitchen efficiency.
  • Develop production schedules for buffet and à la carte operations.
  • Monitor labour productivity and kitchen rostering.
  • Ensure equipment is maintained and identify future capital replacement requirements.
  • Identify opportunities for operational improvements and cost savings.
  • Implement new systems and culinary best practices across all kitchens.

Financial Responsibilities

Manage culinary budgets across all assigned resort properties.

Monitor:

  • Food cost
  • Labour cost
  • Kitchen operating expenses
  • Gross profit performance

Provide monthly reports including:

  • Food cost analysis
  • Menu engineering
  • Waste reports
  • Purchasing trends
  • Operational recommendations

Guest Experience

  • Maintain exceptional guest satisfaction through consistently outstanding food quality.
  • Interact with guests where appropriate to gather valuable feedback.
  • Respond professionally to guest concerns relating to food service.
  • Develop memorable dining experiences that enhance the reputation of the resorts.

Health, Safety & Compliance

Ensure compliance with:

  • Fiji food safety legislation
  • HACCP principles
  • Workplace Health & Safety requirements
  • Company hygiene standards

Maintain the highest standards of cleanliness throughout all kitchen areas.

Ensure the safe operation and maintenance of all kitchen equipment.


Compensation & Benefits

The Executive Chef position offers a competitive remuneration package for an experienced hospitality professional capable of leading culinary operations across luxury island resorts in Fiji.

Package Component Monthly Annual
Base Salary FJD 5,500 FJD 66,000
Performance Bonus (KPI Based) Up to FJD 1,500 Up to FJD 18,000
Total Cash Package Up to FJD 7,000 Up to FJD 84,000
Equivalent Value (USD) Approx. US$3,138 Approx. US$37,657

Additional Benefits

The successful candidate will also receive:

  • Accommodation provided
  • All meals provided
  • Work within one of Fiji's premier island resort environments.
  • Opportunities for professional growth and long-term career development.
  • Performance-based bonus structure linked to agreed Key Performance Indicators.

Performance Bonus (KPI)

The monthly KPI bonus is based on measurable performance indicators, including:

  • Achievement of food cost targets
  • Guest satisfaction scores
  • Kitchen audit compliance
  • Food safety standards
  • Staff retention and development
  • Labour cost management
  • Menu innovation and profitability
  • Successful execution of weddings and special events
  • Overall operational excellence

Key Performance Indicators (KPIs)

  • Food cost maintained within approved budget
  • Consistent food quality across all resort kitchens
  • Successful implementation and regular review of new menus
  • High guest satisfaction scores
  • Reduced food waste
  • Successful execution of weddings and special events
  • Kitchen audit compliance
  • Staff retention and development
  • Training completion rates
  • Labour cost management
  • Timely recruitment of key culinary positions

Qualifications

  • Diploma or Degree in Culinary Arts or Hospitality Management preferred.
  • Minimum 8 years' professional culinary experience.
  • Minimum 3 years' experience as an Executive Chef or in a multi-property leadership role.
  • Strong knowledge of international cuisine and modern culinary trends.
  • Previous experience managing luxury island, resort or remote hospitality kitchens is highly desirable.
  • Strong financial management and food costing knowledge.
  • HACCP and Food Safety certification preferred.

Skills & Competencies

  • Exceptional leadership and communication skills.
  • Strong organisational and planning abilities.
  • Advanced menu engineering and food costing expertise.
  • Excellent knowledge of buffet and à la carte operations.
  • Creative and innovative culinary mindset.
  • Strong coaching and mentoring abilities.
  • High attention to detail.
  • Ability to perform under pressure in remote island environments.
  • Excellent problem-solving and decision-making skills.
  • Passion for hospitality, sustainability and delivering memorable guest experiences.

Working Relationships

The Executive Chef works closely with:

  • Group Operations Manager
  • Resort Managers
  • Head Chefs
  • Food & Beverage Managers
  • Purchasing and Cost Control
  • Reservations Team
  • Events Coordinators
  • Housekeeping
  • Marine & Activities Departments
  • Human Resources

Mission Statement

The Executive Chef is responsible for delivering consistently exceptional culinary experiences across luxury island resorts in Fiji while leading, inspiring and developing high-performing kitchen teams. Through innovation, operational excellence, financial discipline and an unwavering commitment to quality, the Executive Chef plays a vital role in enhancing guest satisfaction and strengthening the organisation's reputation as one of Fiji's leading hospitality operators. To apply for this position, forward your comprehensive CV in Word or PDF Format as well as proof of all qualifications,Food Portfolio and all contactable references to johan@cedar-wood.co.za Only Apply if you have a valid Passport. Only shortlisted candidates will be contacted within 7 working days. If you don’t receive and response, regard your CV as not shortlisted

Job Features

Job Category

Executive Chef, Group Head Chef, Head Chef

Position Title Executive Chef Reports To Group Operations Manager Location Fiji (Multi-Property / Island Resort Operations) Position Summary The Executive Chef is responsible for leading the culinary ...

Permanent
North West
Posted 2 months ago

Join Our Team: Assistant Food and Beverage Manager

Location: Magaliesburg, North West Salary: R11,000 - R12,000 Accommodation: Single live-in accommodation & meals provided while on shift

About Us: We are a prestigious 4-star lodge and spa located in the scenic Magaliesburg region, offering exceptional service and unforgettable experiences to our guests.

Position Overview: We are seeking a dynamic and passionate Assistant Food and Beverage Manager to join our team. This role is essential in supporting our Food and Beverage operations and ensuring our guests receive exemplary service.

Key Responsibilities:

  • Assist in managing daily operations of the Food and Beverage department.
  • Support in training and developing team members to provide high-quality service.
  • Collaborate with the Head Manager to develop innovative menus and beverage offerings.
  • Maintain high standards of food safety and hygiene in all areas of the department.
  • Handle guest inquiries and feedback professionally to enhance guest satisfaction.

Requirements:

  • Recognizable qualifications in Hospitality Management or a related field.
  • Previous experience in a Food and Beverage management role, preferably in a lodge or hotel setting.
  • Strong leadership abilities and excellent communication skills.
  • Valid driver’s license.
  • Passion for providing superb guest experiences.

Benefits:

  • Competitive salary of R11,000 to R12,000.
  • Single live-in accommodation with ensuite bathroom provided.
  • Meal while on shift.
  • Opportunity to work in a beautiful environment with a dedicated team.

How to Apply: If you meet the qualifications and are ready to take on this exciting role, send your CV, head and shoulder photo, contactable references and copies of qualifications and drivers license to admin1@cedar-wood.co.za

 

Job Features

Job Category

F & B Cost Controller, F & B Management

Join Our Team: Assistant Food and Beverage Manager Location: Magaliesburg, North West Salary: R11,000 – R12,000 Accommodation: Single live-in accommodation & meals provided while on shift...

We are now recruiting for a Events & Wedding Coordinator in the Reservations Department to be based onsite.   JOB DESCRIPTION Events & Wedding Coordinator / Reservations Department Sales, Reservations & Events Reports To General Manager Employment Type Permanent – Full Time POSITION PURPOSE The Events & Wedding Coordinator / Reservations is responsible for planning, coordinating and executing weddings, conferences, functions and special events while managing guest accommodation reservations. The role ensures exceptional guest experiences from the initial enquiry through to departure by providing professional sales, planning, coordination and reservation services aligned with the standards of a 4-Star hospitality establishment. The incumbent serves as the primary contact for wedding couples, event organizers, travel agents, corporate clients and individual guests, ensuring smooth communication between clients and all operational departments. KEY PERFORMANCE AREAS
  1. Wedding & Event Coordination
  • Respond promptly to all wedding and event enquiries.
  • Conduct site inspections with prospective clients.
  • Prepare quotations, proposals and contracts.
  • Secure bookings and deposits.
  • Coordinate wedding planning meetings with clients.
  • Prepare detailed function sheets and event schedules.
  • Liaise with:
  • Food & Beverage
  • Executive Chef
  • Front Office
  • Housekeeping
  • Maintenance
  • Grounds
  • Spa
  • Security
  • Entertainment suppliers
  • Coordinate all event logistics.
  • Ensure venues are prepared according to agreed specifications.
  • Oversee event setup and décor.
  • Ensure weddings and events run according to schedule.
  • Resolve guest concerns professionally.
  • Attend functions where required.
  • Conduct post-event follow-ups.
  1. Reservations Management
Manage all accommodation reservations received via:
  • Telephone
  • Email
  • Website
  • Booking platforms
  • Travel agents
  • Corporate clients
Responsibilities include:
  • Processing reservations accurately.
  • Confirming bookings.
  • Updating reservation systems.
  • Monitoring room availability.
  • Maximising occupancy.
  • Applying correct rates.
  • Managing room allocations.
  • Preparing arrival lists.
  • Processing amendments and cancellations.
  • Ensuring reservation accuracy.
  • Managing group bookings.
  • Coordinating room blocks for weddings and conferences.
  1. Sales & Revenue Generation
  • Promote lodge facilities.
  • Upsell accommodation.
  • Upsell spa treatments.
  • Upsell dining experiences.
  • Upsell activities.
  • Upsell wedding packages.
  • Promote conference facilities.
  • Generate additional revenue opportunities.
  • Achieve monthly sales targets.
  • Follow up on quotations.
  • Convert enquiries into confirmed bookings.
  1. Client Relationship Management
Develop and maintain positive relationships with:
  • Wedding couples
  • Corporate clients
  • Conference organisers
  • Tour operators
  • Travel agents
  • Suppliers
  • Vendors
Provide exceptional customer service before, during and after every event.
  1. Administration
Maintain accurate records including:
  • Contracts
  • Quotations
  • Deposits
  • Invoices
  • Event files
  • Function sheets
  • Guest correspondence
  • Reservation records
Ensure documentation complies with company procedures.
  1. Financial Responsibilities
  • Issue quotations.
  • Confirm deposits.
  • Follow payment schedules.
  • Coordinate invoicing.
  • Ensure outstanding balances are settled before events.
  • Assist Finance with event reconciliations.
  1. Marketing Support
Assist with:
  • Wedding marketing.
  • Social media content.
  • Promotional campaigns.
  • Wedding expos.
  • Vendor networking.
  • Updating wedding brochures.
  • Developing promotional packages.
  1. Operational Coordination
Work closely with:
  • General Manager
  • Executive Chef
  • Food & Beverage Manager
  • Front Office Manager
  • Housekeeping Manager
  • Maintenance Manager
  • Spa Manager
Ensure all departments receive accurate function information.
  1. Guest Service
Deliver exceptional guest experiences by:
  • Maintaining professional communication.
  • Handling complaints effectively.
  • Exceeding guest expectations.
  • Ensuring attention to detail.
  • Creating memorable events.
MINIMUM REQUIREMENTS Education
  • Grade 12 (Matric)
Preferred:
  • Diploma in Hospitality Management • Tourism Management • Event Management • Hotel Management
EXPERIENCE Minimum:
  • 3–5 years' experience in:
  • Wedding coordination
  • Events management
  • Hotel reservations
  • Hospitality sales
Preferred: Experience within a 4-Star or 5-Star hotel, lodge or resort. KNOWLEDGE Knowledge of:
  • Hotel reservation systems (NightsBridge, Protel, Semper, Opera or similar)
  • Wedding planning
  • Event coordination
  • Hospitality operations
  • Front Office procedures
  • Revenue management
  • Guest relations
  • Banqueting
  • Conference coordination
  • Microsoft Office
SKILLS Excellent:
  • Communication skills
  • Organisation skills
  • Time management
  • Planning skills
  • Negotiation skills
  • Sales ability
  • Customer service
  • Administration
  • Attention to detail
  • Conflict resolution
  • Problem-solving
  • Multitasking
PERSONAL ATTRIBUTES The successful candidate must demonstrate:
  • Professional appearance
  • Positive attitude
  • High energy
  • Friendly personality
  • Calm under pressure
  • Flexible approach
  • Strong work ethic
  • Initiative
  • Integrity
  • Reliability
  • Confidentiality
KEY PERFORMANCE INDICATORS (KPIs) The employee will be measured on:
  • Wedding enquiry response times.
  • Wedding conversion rate.
  • Event revenue generated.
  • Accommodation occupancy linked to events.
  • Reservation accuracy.
  • Guest satisfaction scores.
  • Online review ratings.
  • Repeat business.
  • Function execution quality.
  • Sales target achievement.
  • Administration accuracy.
  • Client feedback.
  • Departmental communication.
  • Complaint resolution.
  • Budget adherence.
WORKING CONDITIONS
  • Five or six-day work week as operationally required.
  • Weekend work is compulsory during weddings and events.
  • Public holiday work required.
  • Evening functions required.
  • Additional hours during peak seasons.
PERFORMANCE EXPECTATIONS The incumbent is expected to:
  • Deliver exceptional guest experiences.
  • Coordinate flawless weddings and events.
  • Maintain accurate reservations.
  • Maximise event and accommodation revenue.
  • Build lasting client relationships.
  • Promote the lodge's reputation for outstanding hospitality.
  • Uphold all standards expected of a 4-Star hospitality establishment.
  • Maintain confidentiality and professionalism at all times.
To apply please send your full updated cv, with contactable references, head and shoulder photo, copies of your qualifications, notice period and availability for interviews to admin1@cedar-wood.co.za  

Job Features

Job Category

Events Coordinator

We are now recruiting for a Events & Wedding Coordinator in the Reservations Department to be based onsite.   JOB DESCRIPTION Events & Wedding Coordinator / Reservations Department Sales,...